Question about Xerox Phaser 8560DN Laser Printer

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Xerox 8500 phaser prints brown tint

My solid ink laser printer prints everything with a bronze tint instead of true colors is there away to adjust it

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  • 147 Answers

Most likely the cyan ink is burnt. If the ink sticks are left unused (printing more black than color, this will happen.

Print the test pages for PQ troubleshooting from the control panel and examine each print. Cyan will probably have very dark streaks down the page, magenta should look normal, and yellow also will have dark stripes. You need to replace this burnt ink, and the only way is to print. From within paint (or similar accessory in other OS) Create a full page of cyan, and print about 100 - 200 pages, or until the cyan starts to clear up. Yes it is a waste, but much cheaper than a print head, Do this for yellow as well.

Posted on Jun 09, 2014

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Posted on Jan 02, 2017

  • 208 Answers

SOURCE: Color printing problem~only green, yellow, blue

The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. Use the following table to determine what option you want to use.
TekColor
Description
Automatic Applies the best color correction to each graphic element: text, artwork, and photographs Office Color sRGB Display: Approximates the colors on a computer display.
sRGB Vivid: Produces brighter, more saturated colors than sRGB Display. Press Match SWOP Press: Matches specifications for Web Offset Publications.
Euroscale: Matches Fogra glossy paper specification.
Commercial: Approximates U.S. commercial press target.
SNAP Press: Matches specifications for Newsprint Advertising Production. None Applies no color correction. Use with other color management tools, such as International Color Consortium (ICC) profiles, ColorSync, or the PANTONE Color Chart for the printer. Black & White Converts all colors to shades of gray
From the workstation, select the color correction in a supported driver.
Microsoft Windows 98 SE / ME / 2000 / XP/ Server 2003 / NT 4.x Operating Systems (OS):

NOTE: Some of the color corrections are grouped under Office Color or Press Match.

  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on the [Properties] button located on the top, right of the window. The Properties window will be displayed.
  3. Click on the [TekColor] tab.
  4. Select the required color correction.
Apple Macintosh OS 9.x:
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [General], and then select [TekColor] from the pull-down menu.
  3. Select the required color correction.
Apple Macintosh OS X, (version 10.2 and higher):
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [Copies and Pages], and then select [Image Quality] from the pull-down menu.
  3. Select the required color correction.

Posted on Dec 05, 2007

  • 2072 Answers

SOURCE: Xerox Phaser 8500 color issue

In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Posted on Apr 07, 2008

  • 2072 Answers

SOURCE: How to turn off the cleaning page feature in Xerox Phaser 8500

Actually what is happening is your machine is going into the power save mode and staying there for a long time.
What happens then is you get a full warmup. When the machine warms up, it will turn on the compressor and drain the resivour because Xerox wants a "fresh": supply of ink in the print head.
Its excruciatingly expensive and wasteful.
Here is something that can help. I am not sure you can completely disable the energy save mode. Thanks Al Gore...
NOTE: To save energy, the printer enters a power saver, low-energy consumption mode after a predefined period of time since its last activity. In this mode, most printer electrical systems are shut down. When a print job is sent to the printer, the printer enters the Warm-up Mode. You can also warm up the printer by pressing the [OK] button on the Control Panel.
If the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up, increase the length of time before the printer goes into the Power Saver mode.
Modify the timeout value:

  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Printer Setup] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Printer Controls], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Power Saver Timeout], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select the required timeout value (30 - 240 minutes), and then press the [OK] button.

    NOTE: Select a larger timeout value to extend the length of time before the printer goes into the Power Saver mode.

  5. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen

Posted on Dec 18, 2008

  • 2072 Answers

SOURCE: xerox phaser solid ink laser printer is

Most likely a bad print head.
Not properly sensing the ink in the print head .

Posted on Sep 23, 2009

  • 141 Answers

SOURCE: I have a xerox phaser 8500. At startup it states

How could this be helpful with 2 thumbs up? The printer in question is a solid ink printer, not a laser printer. The ink is in solid sticks, not a cartridge full of toner.

Sometimes, the ink sticks get jammed up in the chute. Poking at them, sliding them up and reseating them may solve your issue. If you're using non-Xerox ink, it may not be registering that there is ink due to the improperly shaped sticks. However, I believe you would be getting anothe error if this was the case.

Posted on Dec 24, 2009

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1 Answer

Printing oranges instead of browns


Sometimes the colors are off because certain (other) colored ink toner cartridge is low. See if you get the same results after you use new toner cartridges.

Mar 03, 2014 | Xerox Phaser 6125 Laser Printer

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Xerox phaser 8500 ink sticks wrong shape


If the ink shapes are wrong on an 8560, it probably means that it was in the managed print version of Xerox - Someone was paying for prints, not for ink and the ink technically belonged to Xerox. Normal ink should fit fine and you should get your money back from the person who sold the ink (you will see the word "metered" on the box.

Aug 24, 2013 | Xerox Phaser 8560DN Laser Printer

1 Answer

My Xerox Phaser 8560 is not printing the red properly. It comes out more llike a brown. The light blue comes as a teal and bubble gum pink comes out like a light pale plum. Peach comes out as beige. Is...


Solution : Print the Troubleshooting Print Quality Pages and Make Sure the Colors Are Accurate CAUTION: Use of inks other than Genuine Xerox Solid Ink may affect print quality and printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
To print the Troubleshooting Print Quality pages:
  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Troubleshooting] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Troubleshooting Print Quality Problems], and then press the [OK] button to print the test pages.
  4. Go through the pages and find the Light Stripes Test page.

    For each color, remove an unused solid ink stick from the printer, and then use the ink stick to make a mark of color next to the corresponding color on the printed page. If the colors do not closely match, that color will need to be purged from the print head. Continue with step 6 if the colors do not closely match.
  5. NOTE: If the colors do closely match, the problem is not related to the printer's hardware. There is no hardware adjustment available on the Control Panel for calibrating individual colors.

  6. Create a document consisting of a full page (100% fill) of the color not printing correctly, or download and use one of the resource files provided in the table below. For example, if cyan ink is actually printing black, create a document that is a solid fill of cyan, or download and open the Cyan fill page provided in the table below.

    IMPORTANT: Make sure to set the Print Quality mode in the print driver to "Standard" and the TekColor Correction to "None" before performing the next step. This will allow the job to purge only the problem color. Other settings may cause the printer to use a percentage of the other ink sticks.

  7. Print approximately 50 - 100 pages of the document, as necessary, until the printed color returns to normal.
IF THAT DOESN'T SOLVE THE PROBLEM TRY THIS: http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=156,E=0000000002703198886,K=8233,Sxi=10,Solution=obj(964)

May 27, 2011 | Xerox Phaser 8560N Laser Printer

2 Answers

I have a xerox phaser 8500. At startup it states


The magenta toner (powder) in the cartridge is "piled up" to one side.

1. Remove the magenta cartridge.
2. Holding the cartridge ends with your hands, "rock" it side to side a few times, then "roll" it forward/backwards a few times.
3. Put back in printer.... it should work ok.
4. If not, then power OFF the printer and unplug the power cord from the wall or power strip.
5. Turn ON the printer with the power cord disconnected.
6. Plug power cord back in and turn on printer.
7. It should work ok now.

Hope this helps!

Sep 08, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Trying to match color between photograph on monitor to printer. OS is Vista.


The only way to get color matching with the solid ink line 8400, 8500, 8550, 8560, 8860. Is to build you own colors with the CMYK sampler printout.

Beware this will print over 50 pages of swatchs showing the mix of CMYK for various colors. Your can then look at the color you want and see how it's made up i.e. 30% 30% 40% yellow gives a orangish color. You can then build these colors and name them in your application.

You will NOT get Panotone color matching with the solid ink series.

Apr 27, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Have stripes of blurriness in middle and down sides of pages


If all that did not work, then you need a print head. They are pretty exoensive, If you purchase one from Xerox it will be in the 700 dollar range. You can look for secondatry markets, but I am not sure who they would be for Phaser solid ink printers.
The dry ink, ( poweder) ink phasers make better prints than the solid ink printers now. I would look into one of those if you are looking for exceptioinal print quality with a much more reasonable cost factor.
They have developed an ink where the particles align, The quality is remarkable.

Jan 04, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8560n printing greenish instead of cyan


Just shut it down for about 15 minutes and turn it back on. Every long warm up the machine will **** out the old ink and refull. Some of those odd sounds is a compressor emptying the print head.
You may not get the true blue you want. That is a shortfall on that machine, I have battled getting a greenish blue tint on that product.
Have not received a good answer from engineering. Frustraiting.

Sep 09, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox Phaser 8500 color issue


In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Apr 07, 2008 | Xerox Phaser 8500/DN Printer

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