Question about SanDisk Sansa E280 MP3 Player

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E280 unresponsive. After having problems with updating licenses and loading songs, my e280 screen went crazy and then died. All I get now is the blue ring illuminated when powered on.

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  • 41 Answers

Try resetting the device.

In case you want to avail a free technical support,
just get in touch with one of the techbuddies they provide free

technical support, you can find them on http://tinyurl.com/n29l7c

Posted on Jun 18, 2009

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

The blue ring lights up when I power it on but the screen remains blank..What could be the problem


your screen might be shot... i had an old E280 and its screen and headphone jack went bad after like 7 months, so the screen might be the problem...

Nov 21, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Screen went blank


Hi, I experienced the same problem this morning, my sansa player (e280, 8Gb) froze in the middle of a song, the screen went blank but the wheel still had its blue light on and i didn't know how to fix it bur then i figured how. If that's the case with your player too, then the solution will be to press and hold the power button till the blue light goes off (abt 8-10sec) and then just restart the player. It should work.

May 08, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

How do I delete duplicate songs from my e280 song list?


How are you supposed to download music into a sansa mp3 player.. I am a beginner so please make the instructions as simple as possible and quick!! =))

Thanks.. =))

Mar 14, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sandisk sansa e280 will not down load songs


The Sansa player will only recognize certain file formats. The songs with a Red X are not eligible to be transferred to your player, because their DRM license does not allow transfer to certain (or any) mp3 players.

It is best to use songs that are in mp3 format only. They will give you fewer headaches.

iTunes songs will not work with this player.

-Tha Mp3 Doctor

Feb 06, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Lost music


If the songs are DRM-encrypted wma files, then the license may have expired or needs to be renewed.

Also, if you have the auto-sync option enabled in Windows Media Player - disable it.

May 23, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Bad track thats not bad


There are several possibilities here. Right click one of the songs that is no longer showing, and click "Properties", and then click the "License" or "Digital Rights" tab. Look at the details of the license - does it say that it is only good for such and such a date? If you were using a trial version of a music service, has that music service's subscription now expired? If the license is expired, the songs will go bad. Only soultion, if this is the case, is to renew your music service subscription.

Try updating the firmware on the player by going to Sansa's website.

After that, reformat the player in Windows Media Player and reload the songs.

Good luck.

Tha Mp3 Doctor

May 14, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa E280 MP3 Player has problem synchronising playing songs


Make sure your Rhapsody subscription is paid and up to date - if it ever lapses you will lose the songs. also, check out the License tab under properties for the songs that failed - the license may have a fixed-term/expiration date and can no longer be synced without paying $$. Rhapsody sucks like that.

Apr 12, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Wont work..


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Should you have any problems after you update the firmware let me know and I will be more than happy to help you...

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 29, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Trouble down loading


so basically you are having problems transferring songs to your device? if thats the problem try to format your device using windows media player and then try transfer the songs again...what program are you using to transfer the songs to your device?

Jan 03, 2008 | SanDisk Sansa E280 MP3 Player

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