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Brought new phone need to get the mins over to new phone from old phone, Been a customer of you poeple for serveral years now never had such a problem

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Well, not sure who "you people" are as this is not a cell phone carrier website. Chances are you need to go to the carriers location to have them switch the mins over. Generally speaking on contract phones, any plan you have will automatically transfer over to the new phone once its been activated on your account in place of your old phone.
For this issue, you really should CALL or VISIT the carrier.

Posted on Apr 15, 2014

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Posted on Jan 02, 2017

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