Question about Televison & Video
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Posted on Jan 02, 2017
SOURCE: won't play a new blu-ray video
I bought a Sharp BD-HP20S and got Stargate Continuum to play on it, only problem was it wouldn't.
Had bad pixilation, jumping picture and stuttering sound.
Went onto Sharp's website and followed the instructions for downloading and burning a firmware update cd (or usb stick).
Made an update cd, put it in and within 5 minutes the update was over.
Prefect picture and sound.
Really simple and easy to do.
If you don't want to make a cd yourself Sharp will send one out to you if you contact them.
Posted on Dec 05, 2008
That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.
Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner
If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:
How to Clean the Laser Pickup Lens on your DVD Player
How to safely clean a DVD lens?
Clean DVD lens, or replace player?
Clean CD or DVD ROM lens with a brush?
Cleaning your DVD drive
How to clean a DVD player
How do I clean my DVD player optical lens isoproponol alcohol
Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.
Posted on Feb 10, 2009
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
Try to update the firmware on the player by going to this website http://www.blu-ray.com/firmware/firmware.php?id=10 the newest version is 5.20 fixes alot of problems including playback issues with some BD movies and safe the file into a flash drive and plug it in on the back USB port, go to menu/firmware update run the update.
Posted on Jan 12, 2010
Tips for a great answer:
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