Question about Brother P-Touch QL-500 Lable Printer - Thermal Transfer - Roll 2.3 in
P-Touch QL500 - a lable is stuck behind the roller and has jambed down so far that it peels back and futher labels. I have unscrewed all I can find, but still cannot lift off the casing to get under the roller.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
On which roller are these labels stuck? On the drum roller? or at the back in the fuser.
If it is the drum you can always try with a soft cloth and some denatured alcohol.
Soak the label first with alcohol to loosen the glue, then remove the label and take a new
clean cloth to remove the glue with alcohol. Notice that the drum is light sensitive, don't expose it to bright light for too long.
If it is in the fuser you'll have a bigger problem. You'll have to remove the fuser first to access the rollers (caution, let it cool down first, fusers get really hot)
You need to remove the duplex unit (if available) or duplex cover and the 2 small side covers.
In the left and right you will notice 2 screws that tighten the fuser. Remove these screws as well as the dataconnector on the right and the fuser lamp power supply to the left.
Now you can easily slide the fuser out.
The tricky part is to open the fuser up to access both heat- and pressure-roller to clean them in the same way you should clean the drum unit. Normally you can open the top cap of the fuser loosening 2 screws don't know exactly which ones
When this is done you can reassemble the printer and all should work fine.
If you intend to open up the fuser, let me know, i'll get you the detailed information for that.
Notice: when you use lables that are suitable for laserprinters always use the manual front feed and open the rear cover, that way the paper does not get folded, it just runs flat right through the printer.
Posted on Dec 06, 2008
SOURCE: QL-550 Label Stuck
Normally theres a lever you pull (the same one you use to manually pull the labels through), if you pull that, you should be able to blow the label out, or pull it through.
Posted on Apr 24, 2009
Tips for a great answer:
Jul 06, 2011 | HP Photosmart C4180 All-In-One InkJet...
Mar 29, 2011 | Garden
Aug 13, 2010 | OKI MICROLINE 3321 Matrix Printer
Jun 04, 2010 | Brother Office Equipment & Supplies
Dec 12, 2009 | Brother P-touch QL-550 Thermal Label...
May 14, 2009 | 2003 Ford Excursion
Apr 16, 2009 | Brother P-Touch 1180 Label Printer
Mar 31, 2009 | Zebra S4M Thermal Label Printer
Oct 13, 2008 | Brother HL 5170DN Laser Printer
129 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: