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Something inside the drum

I have cleaned out my drain catch, I have removed the rubber hose beneath the drum with the ball, I have removed the top panel and back panel and have crawled inside the drum with a flashlight trying to find the source. The motor is fine, the belt is fine, there is no "play" in the basket. It moves, every once in awhile it will "get stuck", just for second between the grated drum and the plastic one and there is a louder boom before it goes back to rattling around again. If I spin the drum really fast, I can launch the thing in to somewhere and it's quiet for a bit, but shake the whole washer and it is back rolling around. Whatever it is, it moves, like a coin or a metal nut. How do I find this thing and how do I get it out?!

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If it is a nut or coin it would come out the sump if it is not a coin or nut it might b a bra wire if not id look at a rolled up sock in beetween drum and outet drum , u might have worn bearings or the spider might have a crak in it that is what holds drum up what make is it

Posted on Apr 15, 2014

  • Stacey
    Stacey Apr 15, 2014

    It is a Kenmore HE2 Plus Front Loading Washer. I will check the bearings and the spider and hope they are a.) easy to fix and b.) the culprit! Thank you so much for your help!

  • Stacey
    Stacey Apr 15, 2014

    Also, I can spin the basket really fast and get the noise to stop. It sounds as though something is launched somewhere and will be silent for awhile. If I do that, make it silent, and then tilt the entire unit backwards I hear a noise like it fell out again and then it's back wiggling around.



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Admiral aw22 will not drain

in a spin cycle the pump must work hard so i think something is inside the drum perhaps a plastic bag or some plastic perhaps thats melted to the heating element you need to fully drain and empty the machine lay it down on its side and remove the drain pipe from the underside most modern machines have a bulb in the rubber pipe that has sometimes a cage that contains a plastic ball this is used to regulate the water below it is a filter at the pump so you must unloosen the pipe and check all parts for rubish and crud and remove it and also check inside the drum end for any bra wires or plastic bags lego monopoly hotels nintendo pens basicaly anything a child can post to the powder drawer that then ends up between the drum and the machine you can also take the top off and shine a bright light then you can see anything thats been impailed on say a plastic inner drum and the metal wash drum if you see what i mean i think that you have some blockage somewhere that shows up more in spin mode as i said this is the worst mode for water so you should expect even a minor blockage to show up here

Oct 16, 2014 | Admiral AW22 Top Load Washer

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Mystery Noise for the SERIOUS problem solver. . .with a video

You need to check every single hole in the basket/ perforated drum to make sure there isn't a screw or a nail in the hole but not through. If the noise stops at speed then it is still in or on the drum as otherwise it wouldn't be affected by the centrifugal force or it could also be a drum bearing that's going (it will not show play until it's gone and the noise becomes a loud deep moaning hum). Although many engineers will say that's a terminal fault and the end of your machine, it's not true. Yes it's a big job to replace (3 hours for a good engineer, I have done it in just over 2 with the right tools and a very big hammer) but once done, that'll be it for another 5+ years of use.

Apr 16, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

Noise inside the drum

Is there any play in the basket? The gap between the basket and the plastic tub should stay the same. If you are able to put pressure on the upper part of the metal basket and it moves within the tub, the rear support of the basket is damaged or tub bearing is bad. Both are terminal problems. Sorry.

Apr 12, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a 365 daw washing. I cleaned out the rubber

This ball is a non return device to stop the dirty water in the sump of the machine from mixing with the clean water of the rest of the wash.It should be a tight fit into the rubber lip inside the Sump hose.The ball now stuck in the drum may already be damaged if it stopped the drum and snapped the belt.The best thing to do if you suspect the ball is damaged is to cut it out and if you can get a replacement from your supplier all the good.If not the machine can run without it until you get a new one.

Hope this helped.

Jun 08, 2010 | Washing Machines

1 Answer

Really bad smell from drum?

Power off the mains. The filter is located behind the silver plate at the back of the machine at the bottom. Four screws hold it on. Drain out all the water. The filter is inside the big black rubber hose attached between the pump and the main drum. Remove the plastic clip holding it to the pump unit and then the metal cir clip holding it to the main drum. Inside is a white molded cone and a big white ball which floats. You will find a lot of junk here, clean out thoroughly. To refit put white cone back inside just as you found it, at the bottom, fit ball back into the cone. Attach to the bottom to the drum and re-fasten the cir clip. Finally reconnect the hose to the pump unit and tighten the plastic clip. Check out the pump too before reconnecting. Being the first time you shd note what you doing, what goes where. You certainly don't need techs for this; and techs who come are useless anyway.
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Mar 08, 2010 | Hotpoint WMA64 Front Load Washer

1 Answer

WMD960 or 940 washing machine does not drain water it backs up and has led to flooding. Plumbing is not blocked, hose is at correct height. Do the pipes need to be bigger to the waste? It is brand new...


Please check the hose connecting the tub. Is there some thing stuck which is not allowing the water to drain. Most the of the washers have a catch sleeve inside the drain line before the drain pump. Remove the lower front panel to access the pump and remove the large hose from the drum. Inside the hose is the sleeve, take out the sleeve and clean it. Maybe that a sock or other piece of clothing get between the clothes tub and the outer tub that holds the water. In this case it may then get into the drain hose that's attached to the pump. Remove the hoses from the pump and pull the item out. In case it clean there, check the outer tub port- open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Let us know if you were looking of something else.

Thanks for contacting

Jan 21, 2010 | Hotpoint Washing Machines

1 Answer

MY Whirlpool AA1400 5145 I had remove bottom drain and there is some blocking then I don't know whow comes first the ball or the rubber. Regards, OA


I hope I understood your question properly.

When you take off the drum drain pipe, you have a plastic ball and plastic ring inside the cup shaped hose which fits on the bottom of the drum.

When putting it back on, first put the plastic ring inside the cup-shaped hose. Then put the plastic ball on top of it.

Secure the hose to the bottom of the drum with the metal clamp. Make sure it is on correctly and will not pull off.

Also make sure there are no kinks in the hose leading to your drain filter.

Start a quick cycle and monitor the machine to make sure there are no leaks.

Best Regards

Nov 15, 2009 | Whirlpool AWM5145/2 Front Load Washer

2 Answers

Terrible smell coming from our washing machine

remove bottom cover at back of machine, loosen large jubilee clip on hose between drum and pump. pull hose down and off, take out strainer basket and pull top off, clean top, ball and basket by running under tap. clean out hose with an old rag. reassemble strainer and put back into hose, in the correct position. fix hose back on to drum and tighten clip. run machine on a hot wash and all should be fine.

Nov 04, 2009 | Hotpoint Ultima WF860 Front Load Washer

1 Answer

Pool of water in the drum if I let the clothes sit.

this is a very comon problem, not really witht the machine though. well i guess it is now.
you have debris / change / other stuff.... lodged into the pump
remove the lower access panel, disconnect power, there is a screw out portion on the pump, nail catcher. remove it and catch all water that comes out with a towl. unscrew it slowly to allow the water to slowly come out, or it will make a mess.

the clamp that secures the drain boot to the tub, loosten it and remove. use a large towl to catch the watter that comes out.
remove the spring clamp from the drain hose and remove the drain hose. again use a large towl to catch water. disconnect pump power supply and remove the screws that secure it to the washer, remove pump.
clear all debris from the pump and check to see if anything has damaged any impellars in the pump. do this with your finger.
clean out the rubber boot as well.
reasemble in reverse order.
before the access panel is put back, start the machine and visually check for leaks. if it leaks reset the rubber and clamp where it is leaking.

Jun 16, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Drum will not drain

There is a rubber boot from the wash tub to the pump. At the tub end of the rubber boot is a plastic ball slightly larger then a ping pong ball. The space around the ball was plugged with paper towel. The paper towel pieces were removed and the unit reassembled. Access to the rubber boot required removing both the front and back panels.

Apr 28, 2009 | Bosch WFMC2100UC Nexxt Essence Washer

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