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Keyboard is no longer working on the HP laptop and also the laptop 'freezes'

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If your laptop freezes and the keyboard is not working, you most likely have a defective keyboard.

Before replaceing the keyboard, check all your usb ports for broken or bent pins on the laptop

Posted on Apr 15, 2014

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Posted on Jan 02, 2017

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Pxe-e61 on my hp compaq nx6110, wont boot up!


If your laptop used to freeze up at random, the mouse and keyboard did not respond at some times or you experienced longer and longer boot times with the HP logo on, then your laptop is suffering from a motherboard failure. The options are either to get a new motherboard, or repair the one you have. Here's a great repair tutorial for non booting or random freezeup HP nx6110. The repair does not require any tools, except for a Torx screwdriver, and it usually takes about an hour to do the fix. If that doesn't work then you'll have to use a hot air gun and do a reflow of the FSB chip.
What happened is that in time, the FSB controller chip lost contact with the motherboard and since the FSB controls the hard drive, dvd, keyboard, mouse and so on, the laptop cannot boot. The repair tutorial will help you to re-establish contact between the chip and the motherboard, but you will have to open up the laptop. It's not a difficult repair, but if you're not very handy with tools, you may take the laptop and the tutorial to someone that can do the work for you. It's better to be safe than sorry.

If this post was informative and helpful, please vote with a Thumb Up. Thank you.

Jan 19, 2011 | HP Compaq nx6110 Notebook

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My hp dv5000 laptops keyboard is no longer working i have recently replaced it with a new one and the same result, any suggestions? external keyboard works. also issues with wirelss card.


try reinstalling the driver of the new keyboard. maybe the system didn't recognize it. or the flat cable of the keyboard is not inserted properly on the socket. double check it. to ensure the keyboard is working.

May 25, 2010 | HP Pavilion dv9000z Notebook

2 Answers

Our HP Pavillion dv8000 just recently started having problem with keyboard. No Virus. Caps Lock light will not go on (frozen) and "s" key does not work. Sometimes the keyboard properly- sometimes it...


Clean the keyboard wiith a compressed air can, if that doesn't do the trick try a usb keyboard, if the external keyboard works well then you need to replace the laptops keyboard.

May 13, 2010 | HP Pavilion dv8000t Notebook

1 Answer

Touchpad is not responding and keyboard


Try shutting down the device and taking out the battery for 10ish seconds. Reinsert it, and power up your laptop. Sometimes this method takes 2 tries, but usually corrects the power/allotment conflicts keyboards and touchpads have with HP motherboards.

Aug 20, 2009 | HP Compaq nc6220 Notebook

1 Answer

Laptop keyboard not working when LED Power board is connected.


chances are there have been short circuits on the keyboard controller. better bring it to a service center

Jul 07, 2009 | Computers & Internet

1 Answer

HP Pavilion DV1000 touchpad and keyboard freezes


sometimes its a hardware driver software and OS driver software conflict on touchpad. if after OS installation the touchpad is already detected, no need to install the touchpad driver. try disabling the touchpad driver you installed. hope this helps

May 30, 2009 | HP Pavilion dv1000 Notebook

1 Answer

Once turned on, cant login cuz keyboard n mouse freeze...


THAT MEAN YOUR LAPTOP HAS VIRUS SO YOU NEED TO REFORMAT YOUR LAPTOP SO IT WILL HAVE NEW LIFE THE VIRUS HAS DAMAGE THE OPERATING SYSTEM TOO MUCH SO YOU NEED TO RE-INSTALL THE OPERATING SYSTEM BEFOR THE VIRUS DAMAGE SOME HARDWARE TOO.

Nov 20, 2008 | HP Pavilion dv1000 Notebook

2 Answers

Laptop freezes


"I never shut it off " Hope u r hibernating the laptop.. It seems that ur lap is junked with a lot of registery files and starup files.. so it takes a lot of memory to perform its operations and subsequently it hangs up.. and i hope u have installed norton anti viurs. this antivirus needs a lot of resources. better u install Mcafee. The best thing u can do is to install a fresh copy of windows. this will solve ur problem.. and remember keep the startup items to the min level.

Sep 03, 2007 | HP Compaq Presario V2555US Notebook

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