Question about HP OfficeJet 7310 All-In-One InkJet Printer
The scanner began its first sweep, then when returning to the start it made an awful noise and 'jammed' in place - lights still on. The unit would not turn off, so I had to unplug from the mains then re-start the unit. Printer and copier work fine, but not the scanner.
Do these tests. Try coping form the glass and ADF tray. If it works from the glass and not the ADF tray then you have a bad scanner motor assembly.
Perfect Printer Parts
Posted on Aug 31, 2009
Well if you arem ableto copy properly,your printer is working perfectly.Its just that you have to uninstall the scanner drivers from the scanners and cameras from the control panel and then try a plug and play.This should resolve your concern.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz
Posted on Jun 18, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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