Question about Magicard Rio Card Printer
Could you attach a photo showing the printer's internal test card?
To print the built-in test card, press and release the small test button on the rear of the printer. This may give some clues as to the cause of the problem.
Check that the printer has been thoroughly cleaned with the special cleaning cards (Magicard Part Number: M9005-761).
A video showing the cleaning sequence can be seen here;
You will need to enter your printer's serial number in the QuickSearch box. Then choose the Videos tab on the left.
Check the card thickness adjuster setting is correct.
Finally, ensure there is no dye film stuck to the print roller.
I hope the above information is helpful.
Posted on May 02, 2014
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Posted on Jan 02, 2017
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