Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
This error indicates that the patch image read sensor is dirty. You can locate the patch sensor by removing the drum unit from the front of the machine. The patch sensor is located in the machine, directly above the drum unit, halfway intothe machine. If you look into the machine and up you will see a white plastic unit running along the top about halfway point between the front and back of the machine. The patch sensor is inset into that unit and is black plastic. Clean with a lint free cloth several times - as it is hard to see the actual sensor, feel along the strip with your fingers until you can feel the indent where the sensor is - concentrate your cleaning around that area. Now replace the drum and turn the machine back on (I hope you turned it off first).
Removing the drum is easy but hard to explain. In fact, if you get the front cover off, you've done the hardest part. There are some hidden screws, one above the front cover to the left - as if you are looking down on the machine, there may be a small circular plastic cover hidding access to this screw. Remove it and unscrew. If you have an internal finisher, you will have to remove the circular covers above and below the front of it to push your driver through to the hole you need. Sounds complicated but once you've done it you'll see that it's easy when you know where the holes are. There is then another screw at the top, near to right that you access through the panel above - just look around and above the front cover to find the screws. Good luck
Posted on Aug 30, 2009
E002 Insufficient temperature rise of the fixing unit
0002 The non-contact thermistor fails to
reach 70 deg C within 180 sec after
reaching 50 deg C.
Check on connection of the thermistor, Replace the
To recover from the error: In service mode ( * 2 8 * )
0003 The non-contact thermistor fails to
reach 100 deg C within 180 sec after
reaching 70 deg C.
0004 The non-contact thermistor fails to
reach 120 deg C within 180 sec after
reaching 100 deg C.
0005 The non-contact thermistor fails to
reach 140 deg C within 180 sec after
reaching 120 deg C.
0006 The non-contact thermistor fails to
reach 160 deg C within 180 sec after
reaching 140 deg C.
0007 The non-contact thermistor fails to
reach 180 deg C within 180 sec after
reaching 160 deg C.
0008 The non-contact thermistor fails to
reach standby temperature (normally
190 deg C) within 180 sec after reaching
180 deg C.
0101 The non-contact thermistor fails to
reach 120 deg C within 300 sec after
0102 The non-contact thermistor fails to
reach standby temperature (normally
190 deg C) within 300 sec after reaching
120 deg C.
Posted on Jun 16, 2010
SOURCE: cannon ir 2570ci
E007 means that the fixing unit has an error. This unit gets very hot and is shut down if an error is detected to stop it over heating. You will need a qualified engineer to look at it.
Posted on Mar 29, 2010
This is just a shot in the dark, but if there is no "reset" button, you might try unplugging it for a couple of minutes and it should reset itself to factory default settings. You will loose any settings and any work in progress. Just a guess. If you have an owner's manual, I would check there to find how to solve the problem. You also might want to enter the "menu" if there is one, and discover whether you can solve the problem there. If you don't have an owner's manual, you might be able to find one at the printer manufacturer's website in the support section. Good luck.
Posted on Nov 11, 2013
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