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Hansgrohe shower valve is stiff - Hansgrohe Home

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 102 Answers

SOURCE: Leaking hand shower

If it is leaking right where the hose connects to the hand shower, there is usualy a rubber washer inside that may have shifted or need to be replaced. Overtightening is the number one cause for leaks on these. I would try to repair before replacing, as hand showers are costly. Hope this helps.

Posted on May 06, 2010

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blueextc3221
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SOURCE: loss of pressure in Hansgrohe shower panel

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Posted on Sep 05, 2010

HANSGROHE US
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SOURCE: I replaced a broken Hansgrohe hand shower with a

Hi Christieb942,

When you get a new hand shower you can sometimes get sediment on the federally mandated FLOW RESTRICTOR. Not screaming, that is ****** in cheek. To CHECK the Flow Restrictor for debris, look at the hose connection end of the hand shower. You will see an INSERTED part that is green, yellow, or white. We have to push that in there to satisfy the EPA requirement for flow. You can pull it OUT and rinse it off. Then connect your handshower and try it and see if it is improved. You will not void the warranty in any way by doing this. I hope you understand what I am telling you, but if not you can call me 800-334-0455. I wish I could answer more directly, but Big Brother has eyes.

Posted on Sep 20, 2011

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1 Answer

Hansgrohe shower only gets Luke warm


Depending on model, age and type of valve there could be several solutions. In order to give the most correct answer I will need the model number of the mixing valve/trim in question. If you need help identifying or servicing the unit feel free to contact me at Hansgrohe 1-800-334-0455 press 2 for tech and ask for David Scarborough. I'd be happy to help.

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If the shower drips constantly after you turn it off you will need a volume control cartridge of some sort. Without being abe to properly identify your valve I do not know what type of cartridge you will need. Feel free to contact me at Hansgrohe Tech. 1-800-334-0455 press 2 for tech and ask for David Scarborough. I can help identify the valve and if it is ours I can get you the part numbers you will need to make repairs.

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Hansgrohe shower head leaking


If the shower head is constantly dripping and not shutting off it is most likely the valve in the wall not the head itself. How is the head leaking? Where/when does the water show up? Feel free to contact Hansgrohe Tech at 1-800-334-0455. Press 2 for tech. We would be happy to help.

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The hand shower and wall bar does not control temp. The valve in the wall would control the temperature of the water going to the shower. I would need to be able to identify the model number of the valve in the wall to be able to give accurate instructions on temperature adjustment. If you need help identifying this valve feel free to give me a call at Hansgrohe 1-800-334-0455. Press 2 for tech and ask for David Scarborough

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1 Answer

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The first thing to do is identify the unit so I can give accurate instructions. Hansgrohe makes many valves and the temperature adjustment between them is different. Feel free to call me at Hansgrohe at 1-800-334-0455. Press 2 for Tech and ask for David Scarborough. I'd be happy to help identify the unit and get you the instructions for the temperture adjustment.

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Different valves have different techniques for replacing thermostatic cartridges. Without knowing specific model numbers I cannot give accurate instructions for the procedure. If you need help identifying the valve feel free to contact me at Hansgrohe Technical. 1-800-334-0455. press 2 for tech and ask for David Scarborough. I'd be happy to help.

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First step is usually just taking off the shower head and apply a descaling solution but make sure you read the intructions for which material it can work on eg brushed nickel.

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1 Answer

How to un-fit Hansgrohe Chroma 3-ways handshower?


Hansgrohe hand showers have filtration sometimes on the inlet side of the hand shower. You must unscrew the smooth conical nut from the handshower to expose the filter and the flow restrictor. If your hand shower is not equipped with a filter gasket, you should use one to protect your hand shower from the particulate.

Filter gaskets can be used at your body sprays and shower head as well if you have them. If you have a Hansgrohe thermostatic valve you don't need the little filter screens, because the valve is filtering the water good enough. We do not recommend opening your handshower for cleaning. There would be a strong chance you may not get it together again, or it may become damaged.

If your concern is with a buildup of lime on the spray faces, you can use a decalcifying agent to dissolve the deposits, but do not soak for more than 10 minutes and then rinse well with clear water.

Best regards,

Phil Heslep
Hansgrohe Technical Support
North America

Jan 08, 2012 | Home

1 Answer

Hansgrohe 06358620 shower not hot enough


Remove the handle by loosening the screw near the bottom. You should see a plastic ring, probably green, that is the hot water safety. Adjust it so that the handle will turn further for more hot water. It most likely pulls out, then turn it left, reinsert and reattach the handle.

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1 Answer

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try taking the shower head off and see if there is something stuck in it. sometimes things will come through the water lines and lodge themselves in the valves as well. if the shower head isn't clogged try dismantling the valve that turns the shower head on and then turn the water on when its out and flush the port out.

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