Question about HP Office Equipment & Supplies
With print cartridges removed there is a pin protruding vertical locking the cartridge cradle to move freely to the lef from the dockingbay on the right.Tried all HP solutions and partial reset -problem still prevail.Is this a mechanical problem ind any assistance how to repair it.
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Posted on Apr 15, 2014
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Posted on Jan 02, 2017
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 05, 2010
Hi Good day!! try this turn off the printer pull out the power cord and usb cable, check the pathway of the print head maybe there is something the block in your printer that may cause your print head to not move perfectly. if all clean move the print head to the center, now re plug the power cord and turn back on your printer, reply if still the same.
Posted on Dec 02, 2010
This can be said as a bit complicated problem. This problem is exhibited by the printer when the cartridge carriage mechanism is getting stuck at some end. I should advice that you make sure that the SS ( Service Station ) of the printer is not jammed / clogged. If yes, try cleaning it. It is also caused when the motor is malfunctions and tries to move the carriage beyond the path that it should go.
It is best recommended that you consult an authorized HP Service person for the solution of this issue.
Posted on Mar 06, 2011
If you have removed/renewed, make sure that they click in place, they don't always sit right first time, like with female's gentle but firm pressure. Remove and reinstall feeling for a gentle click?
Posted on Mar 24, 2011
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