Question about 2wire 2700HG-B Router (2700HGB)
Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.
I always have a spare modem as a line tester.
I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.
Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.
#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.
#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.
#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.
Posted on Oct 25, 2008
This looks like there is no DSL signal available to the modem. Please follow the steps given below.
i) Make sure that your telephone has dial tone - you should listen to a tone when you lift your phone
ii) Check the connection to the modem is proper
iii) Disconnect all the cables from the modem and plug them back after 30 seconds.
iv) If other telephone devices such as fax machine, caller ID, burglar alarms are fixed on same line, make sure they are properly connected through filter - If possible, try disconnecting all these devices and check the light status
v) If any of the above steps dont work, please contact your ISP
Posted on May 09, 2008
The problem is that the DSL Service is being interupted by either other devices such as Phones, alarm systems, fax machines....anything that connects to phone jack that does not have a filter....or its your Internet Service Provider. Check all jacks in the house....if not sure unplug all jacks and see if the dsl lite turns on.
Posted on Nov 10, 2007
Tips for a great answer:
Sep 10, 2011 | 2wire (2701HG-B) Wireless Router
Aug 19, 2011 | 2wire (2701HG-B) Wireless Router
Jun 25, 2011 | 2wire (2701HG-B) Wireless Router
Jun 11, 2011 | 2wire (2701HG-B) Wireless Router
Dec 30, 2010 | 2wire (2701HG-B) Wireless Router
Sep 28, 2010 | 2wire 2700HG-B Router (2700HGB)
Apr 28, 2010 | 2wire (2701HG-B) Wireless Router
Apr 21, 2010 | 2wire (2701HG-B) Wireless Router
Mar 01, 2010 | 2wire (2701HG-B) Wireless Router
May 15, 2009 | 2wire Routers
1,536 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: