Question about Regal Lager Phil & Teds Vibe Jogger
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Posted on Jan 02, 2017
First of all, I cannot tell you how frustrating the Phil & Teds instruction manual is. Our's had one half inch square pictures that were supposed to be adequate to learn how to use this. As a general suggest there are fantastic videos posted by a third part (not Phil & Teds) that are worth watching.
After several frustrating hours I can tell you exactly how to fix this:
1. Put on the rear brake
2. Sit on the ground in front of the stroller but sit slightly on one side or the other
3. Lift up the stroller so that you can see the pin that you pull to release the front wheel
4. Pull the pin slowly out about a quarter of an inch
5. You should see that there are actually two metal pins (one large, one tiny)
6. Twist the knob you pulled so that the tiny pin does not line up with the tiny circle on the inside of the knob
7. Let go of the knob
If you did this correctly, you should be able to have the front wheel locked in the swivel position even if you tillt the stroller upwards.
I hope this helps. I also hope that at some point Phil & Teds hires someone to help them with their instruction manuals. They have several clever and humorous language in them, but when the document does not serve its actual purpose the humor just becomes frustrating. For the cost of the stroller, the company should be embarrassed that its users are resorting to these online forums to help each other, although I am happy to do it.
Posted on May 10, 2009
I'm not sure where u brought your buggy from but try mothercare as they ordered me some new wheels for my silvercross 3D pram.
Good luck. :)
Posted on May 23, 2009
There is a little push button on the metal bar that runs the length of the stroller. good luck, my bearings have gone bad on my phil and teds and they told me that I had to replace the entire wheel at 40 dollars a pop.
Posted on May 25, 2009
I am onto my third Phil and Teds Vibe due to issues with the front wheel. It never ever worked smoothly from the moment it was assembled. The first time the UK distributors Outnabout replaced the pin - no help. The next time they replaced the entire no buggy. The new buggy is exactly the same - stiff front wheel that is back breaking to turn and squeaks loudly. Interestingly, I am waiting for Outnabout to send some lubricant that Phil and Teds have recommended; despite being told by the retailer in no uncertain terms NOT to use lubricant. I plan to return the third and final buggy and ask for a full refund or partial refund and replacement with a Sports buggy model. The wheel mechanism is different on that one. Good luck. As you can see, I am all out of answers.
Posted on Apr 07, 2010
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