Question about Office Equipment & Supplies
Won't scan error message says connect computer, but my printer is connected via usb
Posted by Anonymous on
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Posted on Jan 02, 2017
you have a faulty usb cable. try to buy another usb cable which supports usb2.0 for faster data transfer.
Posted on Mar 23, 2008
SOURCE: SCAN STOPS MIDWAY
10.9.3 or 10.3.9?
Since you are running on a Macintosh environment, lets try to use the generic application by macintosh and it usually is embedded already when you install or get a mac computer.
From you desktop, double click mac hd > go to applications folder then look for Image capture, try to scan from there one by one. This will verify if the connectivity is intermittent or if its a bad cable. If the issue persist when you are scanning from that generic app then you may want to try to use a different cable.
Posted on Jun 12, 2008
Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.
Posted on Aug 21, 2008
SOURCE: Error message
Try going to CanoScan Toolbox > Settings and reset the 'defaults' button at bottom... this will restore factory settings and hopefully fix your problem... The other error message you can expect to get is "unable to scan - insufficent memory, check your **** space' (or something similar)... same fix works for both! ...Have had both messages on mine, sounds like a semi-regular conflict on some sort, but seems to be easily fixed. Good luck :-)
Posted on Sep 30, 2008
Airport Express provides only a print server, not a networked usb hub so it can only print. I'm afraid you'll have to go back to wired for scanning.
Posted on Apr 03, 2009
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