Question about Kenmore HE2 Plus Front Load Washer
Posted by Anonymous on
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Posted on Jan 02, 2017
The Control Lock is a safety feature that allows the consumer to lock the control panel to prevent small children from manipulating the controls. It can inadvertently be set by leaning against the panel, or following power interruptions due to brown outs and black outs. The following link explains how to turn the feature on/off:
If this does not correct your problem, then you may have a more serious problem than a simple operator control issue. If you need further assistance, please let me know. I hope this corrects the problem for you.
Posted on Oct 31, 2009
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 17, 2010
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