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There is most likely a build-up of minerals around the steam holes. Minerals are in ordinary tap water. The coat the heating surfaces, act like an insulator and prevent iron from getting hot. Clean the hot plate with a fine needle or other fine object and then put in a mixture of vinegar and water and let it steam out. To prevent future mineral build-up, use half distilled water and half tap water. If you can't get distilled water, use ordinary drinking water you can buy from your supermarket (it also cheaper). Don't use 'all' distilled water as it boils (steams) at higher temperature and could ruin your iron. Good luck.
follow this steps and fix it. GOD BLESS YOU Clean an iron:
Unplug the iron and make sure it is cool before cleaning.
Use a toothpick or pipe cleaner to remove buildup in the steam vents, making sure the debris doesn't fall into the vents.
Use a fine sewing needle to carefully clean the spray nozzle of mineral deposits.
To flush sediment from a steam iron, pour 1/2 cup water and 1/2 cup
vinegar into the water tank. Place the iron on a rack over a broiling
pan and set the iron to steam until the tank runs dry. Repeat if
necessary. Or follow the instructions for using a commercial iron
Service the steam and spray mechanism:
Unplug the iron.
Use a fine sewing needle to unclog the steam valve assembly. Also,
check the valve spring and replace it if it is broken or has lost
If the spray pump is accessible, remove it and check for leaks by
placing the spray tube in water and squirting the pump. Clean or replace
Clean a metal soleplate:
Unplug the iron.
Use a sponge and commercial soleplate cleaner or baking soda and
water to remove dirt buildup on the soleplate. Rinse well with water and
dry. Don't use harsh abrasives or immerse an electric iron in water.
Use very fine steel wool (0000) or an emery cloth to remove scratches and burns on the soleplate, then clean the soleplate.
To eliminate mineral deposits and prevent corrosion on your steam iron, give it an occasional cleaning by filling the reservoir with undiluted white vinegar. Place the iron in an upright position, switch on the steam setting, and let the vinegar steam through it for 5-10 minutes. Then refill the chamber with clean water and repeat. Finally, give the water chamber a good rinsing with cold, clean water. -From Reader's Digest 150+ Household Uses for Vinegar
If anything other than distilled water is used, there will likely be a build-up of minerals in the interior of the iron. This can get bad enough to partially block the steam emitters. A CLR product that is designed to remove this build-up can be found at most hardware and grocery stores. I hope this helps:)
The iron is probably clogged up from mineral deposits in the water. Fill the iron with a 50/50 mix of water and white vinegar. Heat the iron and let it set for awhile. Then steam the solution through the iron. Repeat the process if this does not work. If the Vinegar and water does not work, then try a product such as Lime Away or CLR to remove the deposits. After the iron is cleaned out, try using distilled bottled water in the iron, to reduce the mineral build up.
Hope this helps you!