Question about Kenmore 54501 Dehumidifier

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My dehumidifier does not collect any water.

I have a very damp basement. My rugs feel wet. My dehumidifier will run constantly at 30% but it does not collect a drop of water. What could be the problem?

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One of two things is happening here.

1. Either the compressor isn't running or...

2. The water is not being routed to the collection bucket properly. This dehumidifier has an option to connect to a hose that can be routed to a drain. Look in the back of the unit to see if you see a connection that could accomidate a garden hose. If you see this and there is no hose connected you may be dumping the water on the floor instead of the bucket. This could explain why your carpets are damp.

Posted on Jun 22, 2009

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