Question about AcerScan 620PT Flatbed Scanner

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I just upgraded to Windows Vista and now I need drivers for my Acer scanner. Then Benq site I got the MiraScan5 driver is apparently no longer supplying downloads.

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  • firstofmay Jul 10, 2009

    I did this, nothing worked. It says my drivers are up to date, but MiraScan isn't detecting the scanner. It says scanner not found

  • firstofmay Jul 10, 2009

    Oh, and I was wrong about the model #. It is an Acer/Benq S2W 4300U/3300U scanner.

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1 Answer

It is difficult to find a Vista-supported driver for this model of scanner as the manufacturer doesn't not seem to support it any longer.

I have managed to find a few, however.

The first says it is for your model of scanner and is for "Windows all", so may be successful in working with Vista. You can try it here.

The second attempt would be to try and install the XP drivers and see if they work. In most cases, Vista will happily accept the XP version with no problems. It's worth a shot. Get them here.

Now if you have no luck with them, Microsoft usually provide drivers for all models directly from Windows Update. They will be WHQL certified - meaning they've been fully approved for Windows Vista. To find them on Windows Update, ensure your scanner is connected to the computer and turned on. Then:

  1. Start > All Programs > Windows (or Microsoft) Update
  2. Check for updates
  3. Go to the list of updates found
  4. Look for any Hardware updates and see if any of them are for your scanner
  5. Check it, and install it
If the above doesn't work, ensure your scanner is connected to the computer and turned on. Then:
  1. Start, right-click Computer > Manage
  2. On the left, click Device Manager
  3. Look for Scanners or imaging devices or similar (make sure the scanner is on)
  4. Click the + sign next to scanners or imaging devices (or similar)
  5. Does it list any scanner under it? If so, right-click it and choose Update driver...
  6. Use the Automatic method to install the driver (ensure you are connected to the Internet). If it asks you whether you want it to check online, say yes.
Best of luck!

With regards

nLinked

Posted on Jun 18, 2009

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More info:
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