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Even if your machine is out of warranty with Dell, if you're the original or legal owner having purchased it from the original owner you can order the original set of installation disks and all drivers and software that originally came with it. I've done this and they send them pretty fast!
This is done 1 of three ways depending on how your restore information is stored. 1. After you push the power button start pushing the F8 key and when you get the option screen select restore to previous or restore to factory settings. This method works if your system has a special restore partition still. If you received System Restore Disk insert the CD in the CD player and reboot the system. It will boot from the CD and present the Restore menu for you to make a selection from. Your third choice is to select System restore from the system tools sub menu under the Accessories menu in your program list and chose to restore to factory settings.
You need the C521 recovery disk, from Dell. Set the BIOS to boot from CD and start the system.
If it gives you the option of "Complete Reinstall" or "Repair", choose Complete Reinstall.
If it does not, or if it does not work - i.e., it always reads the disk and tries to maintain as much data as it can, you need to first wipe out the hard drive; there are many "Disk Wipe" utilities out there. I'd suggest using a boot disk such as DBAN (www.dban.org).
I think it's F12 or F10 on boot up will restore it to factory, beware it does put all setting and folders back to factory settings to, so any data will be lost, it will be just as it came out of the box.
Using Dell Factory Image Restore in Windows Vista
1 Turn on the computer.
2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. Note:
You must press <F8> before the Windows logo appears on the
screen. If you press <F8> after the Windows logo appears on the
screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.
3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.
4 Specify the language settings that you want, and then click Next.
5 Log in as a user who has administrative credentials, and then click OK.
6 Click Dell Factory Image Restore.
7 In the Dell Factory Image Restore window, click Next.
8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.
9 Click Next. The computer is restored to the default factory configuration.
10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.