Http://www.hoover.com/pdfs/manuals/F5914900.pdf try priming your hose
Before using tool It may be necessary to remove air from the system (“prime the pump”) so the clean solution will flow to the tool. Follow these steps: 1. Attach tool to hose and turn the carpet cleaner ON. 2. Put the tool on a hard surface or against your hand to block off the suction. 3. Wait a few seconds (can take up to 15 seconds). Then squeeze the trigger and begin cleaning. Follow the instructions on pages 14 and 15 for the appropriate cleaning task.
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First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:
- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments). - Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE. - Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank. - Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place. - The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction. - Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary. - If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied. - Check the Tank Lid and Tank for damage.
Problem: Low suction Problem: Clean solution won’t dispense Problem: Brushes/brush indicator won’t rotate during floor cleaning Possible cause Possible solution • Not firmly plugged in • Plug unit in firmly • No voltage In wall plug • Check fuse or breaker • Blown fuse/tripped breaker • Replace fuse/reset breaker Possible cause Possible solution • Recovery tank full/automatic shut off engaged • Remove and empty recovery tank • Blockage In tool on end of hose • Remove tool and clear blockage • Recovery tank lid not on correctly • Make sure lid is on securely • Recovery tank front panel not replaced after stair or upholstery cleaning • Replace recovery tank front panel (page 14)
Before using tool It may be necessary to remove air from the system (“prime the pump”) so the clean solution will flow to the tool. Follow these steps: 1. Attach tool to hose and turn the carpet cleaner ON. 2. Put the tool on a hard surface or against your hand to block off the suction. 3. Wait a few seconds (can take up to 15 seconds). Then squeeze the trigger and begin cleaning.
Check the nozzle . Turn it over on it's belly and remove the 4 screws that hold the base plate on. Take off the plate and remove the brushroll. I bet you will see a clog in the intake. If not take it to your local vac shop and let them fix it.
Set Ready Tools Dial to the Hose
Attachments Setting. This will allow spray and
suction from the hose.
Set Custom Clean Dial for Heavy Traffic, Normal
Clean, Light Clean, or Rinse, as desired
Attach the cleaning tool to the end of the hose.
Plug in and turn on the Power Switch and Heater
Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
back and forth over the soiled surface. Release
the trigger to suction soiled water. Continue to
clean in the area, working in small sections, until
no more dirt can be removed. Rinse (optional)
and suction as needed.
Furniture cleaning isn't a science: try out a few techniques before choosing the one that is right for your belongings. This step-by-step guide explains how to clean a sofa:
Before using any upholstery cleaning products, vacuum the sofa or chair first to remove as much surface dirt and dust as possible. Be sure to use the correct attachments to avoid damage to the material - a soft brush attachment is ideal.
Spot Clean. Using baby wipes or vinegar poured onto a strong microfiber cloth, apply to any obvious stains, wiping gently as you go. Remember to test the upholstery cleaning products on an inconspicuous area first.
Overall Clean. Using soapy water and a microfibre cloth, gently wipe your sofa with the solution, allowing it to soak into the fabric and tackle the dirt beneath the surface. You only want to use a very small amount of water - don't saturate the material.
Dry. Some people use a hairdryer to quickly dry a sofa, but allowing it to dry naturally is always the better option, if you have the time. To speed things up, open windows and allow the breeze to help with the drying process.
Hard to say without seeing it, is there a function type knob that you would switch from carpet to hose? Did the hose attachment lid close ok? Other then take, if this is new, it has a years warranty on it, just take it to a waranty shop for repair.
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=618767&thid=407245 Hoover Steam Vac Clean Surge Posted by just a brat on Feb 22, 2008 I can not seem to get the attachment for the upholstery cleaner to operate what am i doing wrong???? Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The attachment works on the suction from the Hoover Steam Vac and it’s either a straight suction tool or a revolving brush, check the front of the machine to see if the is a switch to turn on and odd, also before you attach the upholstery tool check the end of the hose for suction, it may be that your upholstery tool may be clogged or the brushes are not spinning and a part may be broken. Feel free to check with you local vac dealer or a new or a good used part if you find out what is wrong. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Don – The Vac Man Go Ahead.Use Us.
Take out the duct in front of the tank (#3), the hose end will have a duct on it that you insert in its place. This provides the suction for the hose. Don't forget to put that duct you took out back in place, or you won't have suction when you use the steam cleaner.
I had the same problem. Lower the handle to the floor and check the black spiral suction hose at the neck of the machine. The lower hose in my Hoover split. Check and see if yours has done the same thing. If so, the lower suction hose will have to be replaced. Hope this helps.