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Not able to print directly on CD/DVD

Have tried two different HP printers but have same results. Error signal that printer is not connected or communicating with computer. However, printing of documents and photo's occur without problems. Have Roxio 2009 and label printing software on computer. Also have light scribe external drive but disconnected light scribe with same results of not printng on CD/DVD.

Software for printing directly on CD/DVD comes up automatically and everything seems to work but doesn't. Has anyone experienced this problem? Could it be interference with other software on the computer?

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  • maceogray Jun 19, 2009

    I was not clear in my description of the problem. The problem is that my HP 5425 printer will not print directly on the CD/DVD, not the Light Scribe drive. The Light Scribe works but I am trying to use the printer to print in color on the CD/DVD's. Any other suggestions?

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Printing Directly onto a CD or DVD in Roxio Express Labeler

  1. Make sure that the product is turned on and that the USB cable is connected to the product and the computer.
  2. Click Start , click All Programs , click Roxio , and then click Roxio Express Labeler v3 .
  3. Click Disk Label , then click Options . Figure 1: Options Not able to print directly on CD/DVD - c01452912.gif 1 - Options button
  4. The Options screen appears. Figure 2: Options screen c01452913.gif
  5. Make sure that LightScribe 12cm Disc is selected from the Disc Label menu, then click OK to return to the Roxio Express Labeler window.
  6. Click Disc Titles , type the title and subtitle for the CD or DVD, and then click OK . Figure 3: Disc Title option Not able to print directly on CD/DVD - c01452914.jpg c01452914.jpg 1 - Disc Titles button FigurNot able to print directly on CD/DVD - c01452915.gifc Title screen c01452915.gif
  7. Click Background , then click Import Background to use an image on the computer as the background on the CD or DVD. Click OK to return to the Roxio Express Labeler window. Not able to print directly on CD/DVD - c01452916.jpg Figure 5: Background option c01452916.jpg 1 - Background button
  8. Insert a LightScribe CD or DVD into the LightScribe drive of the product. Make sure that the label side of the disc is facing down.
  9. In the Roxio Express Labeler window, click Print . The LightScribe label is printed on the CD or DVD. Not able to print directly on CD/DVD - c01452917.jpg Figure 6: Print c01452917.jpg 1 - Print button

Posted on Jun 19, 2009

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Verify printer functionalityTo verify printer functionality, use the following steps:
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My HP Photo smart Premium All in one printer C309a won't scan directly from the printer itself. I upgraded from Vista 64 bit to Windows 7 64 bit and I tried downloading the drivers but it gives me an error...


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If you managed to get the minimal driver set or the OS driver, uninstall that and disconnect the printer from the computer and install the full featured software
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I hope this helps.

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HP Lightscribe
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On a computer running Windows, print directly onto a CD or DVD using the HP Solution Center software.

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Review steps for printing directly to a CD or DVD.
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This solution is taken from the HP website.

Follow these steps to print on a CD or DVD.
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  6. In Source , select the CD/DVD tray .
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If the printer is designed to print a label on a CD / DVD. then you will have to use the programs provided to accomplish this, as it requires formatting parameters be sent along with the print request. I.E. You can not cut and paste directly to a CD / DVD printer..

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