Question about Hotpoint HSS25GFT 25.0 Cu. Ft. Side-by-Side Refrigerator with GE SmartWater Filtration, LightTouch

Open Question

Hotpoint HSS25GFPAWW freezer fine, fridge not cooling properly

Replaced motherboard and defrost heater because of ice buildup on coils in freezer. Still not cooling so planned to order defrost thermostat next. However, freezer now seems to be defrosting. I can hear it make intermittent hissing noise and see water dripping down from behind panel and defrosting, but the fridge still isn't cooling properly. Damper door seems to stay shut all the time, too. If I hold thermistor on fridge side in my hand to warm it manually, the damper door will open but quickly closes again once I let go. Is this indication that fridge thermistor needs replaced? Or should still replace the defrost thermostat even though defrost seems to be working now?

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

SOURCE: GSS22WGPD WW GE Side by Side Refrigerator

first remove freezer panel in back and check frost pattern on evaporator coil while ref. is running and evap. fan disconnected. should be totally covered in light frost.

Posted on Aug 07, 2008

Ad
Speed boy
  • 76 Answers

SOURCE: Ice door damper replacement

Just be more specific whith this,sorry im actualy afrikaans,i can help you but just tell me a bit more plz...

Posted on Sep 09, 2008

mgprice
  • 744 Answers

SOURCE: fridge/freezer cooling inefficiently

Either the repair guy did not wire up the heater correctly or he replaced the wrong part, if the heater was good it was likley to be the defrost thermostat...I would call the repair guy back to check.

Posted on Jun 23, 2009

TheMobilian
  • 8220 Answers

SOURCE: Replaced motherboard,freezer working good,

Did you replace your fresh food thermister?
This manual gives you an idea where the fresh food thermister is located HERE

Posted on Jan 26, 2010

machinetech7
  • 1344 Answers

SOURCE: Why is Fridge not cooling well?

The part number you need is going to be WR09X10050. This is for the damper assembly, but while you are at it change out part number WR55X10150. this is the part that controls the damper and more than likely if one fails the other will be soon to follow

Posted on Jun 06, 2012

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Back wall ice buildup, fridge not cooling but freezer is fine other than ice. Back wall of refrigerator squishes with sound of water behind it. Have had it unplugged for 24 hours, ice gone.


Anytime you have ice buildup in back of freezer it indicates that the auto defrost mechanism is not working. Check the defrost timer, heater element, defrost thermostat for proper operation.

Jul 19, 2015 | GE Profile 24.7 cu. ft. Top Freezer...

1 Answer

Not cooling in fridge,fridge temperature in freezer


Self defrost mechanism has a problem. Check the defrost timer and defrost heater element for proper operation. Ice buildup is the culprit.
If you unplug and defrost overnight, replug, it will work fine till the ice builds up again.

Nov 26, 2013 | Refrigerators

1 Answer

We have A GE HSS25GFPAWW side by side and the freezer doesn't defrost so the fresh food side gets warm. We pulled the panel off and the coils are frozen, the fan works. Could it be the heater coil or the...


Yes very much possible that temperature sensor( defrost thermostat) or heater coils ( defrost heater) is faulty.. If you see, too much ice frost collected there, then its defrost related issue. First try manual defrost reset procedure. The procedure is as follows: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

May 04, 2011 | Refrigerators

2 Answers

Freezer works fine but fridge has lost its temperature.


The fridge gets its cold air from the freezer through a vent between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp

..
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

Jul 02, 2009 | Refrigerators

1 Answer

Fridge/freezer cooling inefficiently


Either the repair guy did not wire up the heater correctly or he replaced the wrong part, if the heater was good it was likley to be the defrost thermostat...I would call the repair guy back to check.

Jun 23, 2009 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...

2 Answers

Freezer is frosted in back Refrigerator is warm


The problem is the defrost system located behind the freezer back panel.

The defrost system (AKA evap. system) is composed by an heating coil, a fan , and a defrost thermostat, and its function is avoiding ice formation on coil.
When defrost system is defective the fridge wont cool down properly

In your fridge , either evaporator fan, thermostat or heating element is faulty, and the ice on coils is preventing the appliance from cooling down properly.

Mar 29, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Defrost not working and freezing up, fridge not cold. GE hotpoint model #HSS25IFMDWW


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 05, 2008 | Hotpoint Refrigerators

1 Answer

I have a hotpoint fridge freezer and the fridge is too warm


Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person (or a diy person) replace one of the above items. 
  • another thing that causes this is when the coils under the machine are dirty, try cleaning them and make sure the airflow under the machine is not obstructed in any way.

Jul 02, 2008 | Hotpoint Refrigerators

1 Answer

Freezing up


Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/control board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

May 15, 2008 | GE GSS20IEP Side by Side Refrigerator

Not finding what you are looking for?
Hotpoint HSS25GFT 25.0 Cu. Ft. Side-by-Side Refrigerator with GE SmartWater Filtration, LightTouch Logo

420 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hotpoint Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Sal DeAngelo

Level 3 Expert

2341 Answers

Are you a Hotpoint Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...