Question about Kenmore 44102 Front Load Washer

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F28 error message

My kenmore elite HE3t front loading washer washed a load of towels but had an error of F28. It wouldn't unlock the door but eventually I got it. I tried the drain and rinse but that didn't work. I took the towels out and they were a bit wet. I changed loads, set the cycle and now it will not wash. It keeps showing me the same F28 error message and will not rinse and drain.

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F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).

All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.

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Posted on Sep 11, 2010

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