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What does malfunction c-3851 mean and how do i fix it.

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Depends on the model ????????????????????????

Posted on Dec 30, 2015

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SOURCE: Malfunction Detected C-3851

C3851: Abnormal Low Temp. (Heater)

Restart, holding utility key down and do troble reset, if everything is ok, the machine will work again, if not, call for service

Posted on Dec 31, 2007

sir fixalot
  • 146 Answers

SOURCE: Malfunction C 3851

C3851 Abnormal Low Temp. (Heater):

• The temperature of the Heating Roller Thermistor/ 1 (TH1) is lower than a given level of degree for 1 second or more uninterruptedly during
Ready mode, Low Power mode or printing.
• The temperature of the Heating Roller Thermistor/ 2 (TH3) is lower than a given level of degree for 1 second or more uninterruptedly during
Ready mode, Low Power mode or printing.
Try resetting. To reset a Rank A error follow these steps:
1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
If the error recurrs then do the following:
1 Check the Fusing Unit for correct installation (whether it is secured in position).
2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary.
3 Change Fusing Unit
4 Change PWB-M
5 Change PU1

Posted on Jan 04, 2008

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C3851: Abnormal Low Temp. (Heater)

Restart, holding utility key down and do troble reset, if everything is ok, the machine will work again, if not, call for service

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Malfunction C 3851


C3851 Abnormal Low Temp. (Heater):

• The temperature of the Heating Roller Thermistor/ 1 (TH1) is lower than a given level of degree for 1 second or more uninterruptedly during
Ready mode, Low Power mode or printing.
• The temperature of the Heating Roller Thermistor/ 2 (TH3) is lower than a given level of degree for 1 second or more uninterruptedly during
Ready mode, Low Power mode or printing.
Try resetting. To reset a Rank A error follow these steps:
1. Turn OFF the Main Power Switch.
2. Turn Main Power Switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
If the error recurrs then do the following:
1 Check the Fusing Unit for correct installation (whether it is secured in position).
2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary.
3 Change Fusing Unit
4 Change PWB-M
5 Change PU1

Dec 17, 2007 | Konica Minolta bizhub C250 All-In-One...

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