Question about Bosch Nexxt 500 WFMC3301 Front Load Washer

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Fabric Softener Dispenser wont drain

Fabric soften dispenser wont drain; filled with water after wash

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  • Anonymous Mar 12, 2014

    The fabric softener dispenser will not drain or it drains then fills up. I can't tell, but when the cycle is finished that dispenser is full of water or diluted softener.

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  • Master
  • 1,185 Answers

Try using a long handled babies bottle brush to clean out the rear of the dispenser and the tube leading down into the drum

Posted on Jun 18, 2009

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Posted on Jan 02, 2017

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SOURCE: fabric softener dispenser fills up with clear water after

Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.

If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

Contact an appliance service company.

Posted on Feb 17, 2010

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MumsnetAfter each wash, the fabric conditioner part of the drawer is f. ... The fabric softener part of my washing machine drawer keeps filling with water ... Stopped using thedispenser compartment for fab softener and instead did I separate ... see if that clears it up and also try cleaning behind the drawer in case there is a blockage.

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How do I get the fabric softener dispenser to keep from filling with water?


Remove dispenser and clean the drain hole from under neath try with q tip.sounds gunked up.

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Water in slot for fabric softener wont drain. Always water in there. Lameez SA Jan2014


Remove the dispenser draw and wash it all out. The most likely cause is that fabric softener has congealed and blocked the dispenser. I hate what softeners do to machines with a vengeance. I would never put any fabric softener anywhere near my machine ever. They cause many problems that are not easily remedied.

Regards

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Fabric softener dispenser will not empty


Hello Mike Oswald - Fabric Softener is a very thick liquid that can clog up the siphoning mechanism. Try the following steps below.
  1. Remove the Dispenser
  2. Remove the Inset in the dispenser
  3. Clean out the dispenser and dispenser cover

The Fabric dispenser needs to have the hot and cold water at equal pressure for the fabric softener dispenser to operate properly.

1. Turn on the hot water fill then cold water fill at the washer. If the Wash Sense or temperature sensing is on it needs to be off.

  • If they seem to fill at the same pressure then you will need to contact a professioanl to move forward accurately.
  • If they seem not to fill at the same then you need to correct the pressure.

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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.

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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly. The fabric softener dispenser works on a siphoning principle. Make sure that the siphon hole in the dispenser is clear and not restricted or plugged. You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it. Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer. You can use the diagnostic test described below to test the fabric softener dispenser. If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining. You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer. You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum. To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump as shown in the second image below. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf

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