Question about LeapFrog Tag Reading System
Pen says connect with computer and will not read any books apparently until I do
Posted by Anonymous on
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Posted on Jan 02, 2017
Hello I will try to help you. If the pen was working up until the batteries died then the problem logically would be solved by putting in new batteries. That said, remove the "new" batteries and install them in another device to be sure that they are good. Some new batteries die in the package before being used.
Then make sure you are putting the batteries in correctly, pay attention to the + and -.
Finally, you can clean the ends of the battery chamber by using a pencil eraser and rubbing it on the metal contacts.
Let me know if one of these things fixes your problem as I have additional ideas.
Posted on Jun 08, 2009
hey m8 to fix the problem install it on your computer and click my tag once that is selected you should have a messeage come up saying update tag after you have done this the pen will work fine pal any problems give me an e-mail firstname.lastname@example.org
Posted on Nov 07, 2009
Please take a look at this link and go through the steps. http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=1638&p_created=1208987240
Please let me know if this helps you out.
Posted on May 03, 2010
Testimonial: "The problem was with the country settings on the audio - it seems that the book I had was from the UK and not US. Thank you for your help."
SOURCE: I'm using Windows 7 64-bit.
I am having the same problem, contacted Tag (who is only there during work hours which really does not help) they supplied me with an alt connect file. That did not work either. Have you found a solution yet?
Posted on Jun 21, 2011
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