Question about LeapFrog Tag Reading System

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Tag reader says it has to connect to the computer

Pen says connect with computer and will not read any books apparently until I do

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: My daughter's Leap Frog Tag reader pen will simply

Hello I will try to help you. If the pen was working up until the batteries died then the problem logically would be solved by putting in new batteries. That said, remove the "new" batteries and install them in another device to be sure that they are good. Some new batteries die in the package before being used.

Then make sure you are putting the batteries in correctly, pay attention to the + and -.

Finally, you can clean the ends of the battery chamber by using a pencil eraser and rubbing it on the metal contacts.

Let me know if one of these things fixes your problem as I have additional ideas.

Posted on Jun 08, 2009

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SOURCE: Tag Reading System pen will not power up

hey m8 to fix the problem install it on your computer and click my tag once that is selected you should have a messeage come up saying update tag after you have done this the pen will work fine pal any problems give me an e-mail criville8@hotmail.com

Posted on Nov 07, 2009

  • 1 Answer

SOURCE: After trying for 2 days over many hours I still

The problem was the firewall settings - Leapfrog provide a fix for this on http://www.leapfrog.com/support

Posted on Dec 01, 2009

  • 100 Answers

SOURCE: Leapfrog tag will not recognise the book Cars Tractor Tipping

Hello

Please take a look at this link and go through the steps. http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=1638&p_created=1208987240

Please let me know if this helps you out.

Thank you

Posted on May 03, 2010

Testimonial: "The problem was with the country settings on the audio - it seems that the book I had was from the UK and not US. Thank you for your help."

  • 1 Answer

SOURCE: I'm using Windows 7 64-bit.

I am having the same problem, contacted Tag (who is only there during work hours which really does not help) they supplied me with an alt connect file. That did not work either. Have you found a solution yet?
Kat

Posted on Jun 21, 2011

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2 Answers

I installed my leapfrog connect for my Tag reader. It says to plug in the Tag with the USB cable to the computer ( which i did) and turned it on. For some reason its not picking up so i cant go to the...


it depends on what Operating system your using, if xp then goto devices in the control panel and click on detect new devices, also check there if the usb drivers are installed, sometimes you have to install the software before plugin it in. if it's win7 then again click on devices and also check my computer when the usb is connected, and again install the software before plugin it in. best regards.

Oct 30, 2013 | LeapFrog Tag Reading System

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Tag will not update


try downloading it on another system and transfer it to yours.

Aug 11, 2012 | LeapFrog Tag Reading System

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Having and issue with the audio download on the Leapfrog Tag system. I have Leapfrog Connect installed on my Mac. Audio for books previously downloaded and newly downloaded are not able to be put on pen. I...


Just got this from LeapFrog. Worked for me, although it toook a couple of attempts.
For Macs:

Please try downloading and running this tool and connect the Tag Reader when prompted:

http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg

For Windows machines:

1. Close the LeapFrog Connect application.
2. Double-click on this link http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe then click "Run."
3. Click "Unzip" to extract the files.
(You will be asked for a location to save the files. Save them to your Desktop or to another folder that you can easily find.)
4. After the files are extracted, find the "LeapFrogTagFixTool" folder on your Desktop (or where you saved the extracted files).
5. Open the folder and double-click the "TagFixTool.exe" file to open the LeapFrog Tag Repair Utility program.
6. Connect your Tag Reader to the computer. (Make sure your toy is powered on.)
7. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
8. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.

Jul 26, 2012 | Toys

1 Answer

Pen comes on, and there's no problem with connecting and downloding but when I place the pen on the book nothing happens. It's no longer recognizing that it is touching the book


I have the same problem and am trying to get a hold of them for the problem to be fixed. They keep telling me to clean the lense, or re download the books. The laser light won't even turn on. I can listen to the books just fine!!

Jan 13, 2011 | LeapFrog Tag Reading System w/ Bundle

1 Answer

How to change battery on leapfrog tag? Trying to download new books from the on to tag but it says there is a problem with the connection. Can you help?


In order to change the battery on the tag "reading pen" turn it over and there is what looks like a flat head screw head on the back of the tag, it should be white. Give that a quarter turn and the back should pop off, ours was kind of tough to get off but after the back comes off you can replace the 2 AAA batteries. I believe the "pen" has to be turned on to connect to the computer so this might fix your connection problem also.

May 14, 2010 | LeapFrog Tag Reading System

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Leap frog tag pen won't work any longer.


You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

Mar 03, 2010 | LeapFrog Tag Reading System

2 Answers

I can download audio onto the tag (according to the computer it's all synched) but the audio is not able to be played on the tag. Downloaded 2 new stories - Princess Stories and Olivia. Olivia doesn't...


I experienced the same problem. The computer indicated that everything was synced and that the new story was on the pen. When clicking on the pen it would not announce the new story. I discovered that you have to actually press the pen tip on the story in the book and then it suddenly recognized the story on the pen. It could be a security measure to ensure that you have actually purchased the book prior to being able to use the story on the pen.

Apr 07, 2009 | LeapFrog Tag Reading System w/ Bundle

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