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I am a renter in an NYC apartment and my

I am a renter in an NYC apartment and my kitchenette has a Welbilt Electronic 4 burner range and oven which is 20''w X 28''d. I am not sure what year it is, but here is the problem: The gas is coming, and the spark is occurring, but the burners will not light. When I hold a match to the burner, the burner will light, but once turned off, it will not light again. I think this is an electronic ignition with pilot, but cannot be sure, and if it is, I want to know where I should be lighting the pilot, but I cannot figure it out. Please help!

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  • glenn24827 Jun 18, 2009

    Thanks, but I think I was unclear about the problem.

    When lit at the burner, the burner works fine. The spark is fine...good spark. Just no ignition from the spark. So I know gas is getting to the burner, and I know the spark is good, I just can't figure out why no ignition.

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Try cleaning the area around the ignitor tips close to the burners. make sure there isn't buildup ..clean and dry. Check for ample spark.
also make sure the orofices in the burner are all clear.
If the burners are removeable, you can run them thru a dishwasher cycle (if available).
let me know if this clears it up.
K

Posted on Jun 18, 2009

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Hello there: The oven bake burner and ignition components are located beneath the oven cavity. In most cases the oven bottom panel can be removed for access (check your owner's manual) but on some models the oven burner has to be accessed from below in the warming or broiler drawer area. If accessing from the top, a 'flame spreader' (flat metal plate) above the burner may also need to be removed to see the burner itself.Many ovens use a single oven burner in which case they only have a single gas valve and ignitor. The same burner is used for both bake and broil functions, the broil usually being in the drawer area below the oven. Higher-end models may have a separate bake and broil burner. On such a system there will be two ignitors, one for each burner. They may also employ a 'dual' gas valve (see illustration above) instead of using a separate valve for each burner.Some range models may have an additional broil burner located at the top of the oven cavity which may be referred to as a 'waist high' broil. If not, broiling usually takes place in the drawer area below the oven, which uses the same bake burner for the broil function. Most gas ranges currently available employ one of 3 basic gas ignition systems; pilot ignition, hot surface ignition system (which uses a 'glow bar' or 'glow coil' - aka an "ignitor") and a spark ignition system. The latter two being referred to as "electronic ignition" systems as they use electricity in one form or another to operate the oven heating system. Only the pilot ignition system has an actual "pilot" (which is a small but real "flame") which might need manual lighting.
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Making Observations
The oven burner's operation will usually need to be directly observed while in operation as the first step to troubleshooting problems.Ignition System Type Links
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  • Is there continuity between the oven gas valve's terminals?


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