Question about Dell 5100cn Laser Printer

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Dell 5100cn 016-302 restart printer

Tried to print on dell 5100cn printer and received an error message that says 016-302 restart printer. I have tried restarting several times including unplugging it and nothing seems to clear the message. All keys on front seem to be frozen ie: menu, cancel

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Posted on Jan 02, 2017

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SOURCE: Dell 3100CN Error Message

I am a publisher here in Seattle printing full color books with this machine and I have just gotten the same message- Does anyone have a solution- I have Googled and checked everything... Now, this happened to me a few months ago and I pulled out the drum and sprayed it with air, replaced it and it worked fine for about two months- now I get the error again- does this help in the problem solving?

Posted on Nov 27, 2006

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Corysf62
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SOURCE: 010 397 Error Message on Dell 5100cn

The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Posted on Oct 02, 2008

Daniel S
  • 4323 Answers

SOURCE: We are getting error code 004-332 Restart Printer

Hi


This error code on Dell 3100CN occurs when toner cartridges are not seated properly and/or are not properly locked in. Turn off the printer and unplug it. Now, you need to open the front door and pull out the drum. Try moving the carousel and check if it moves freely. While moving the carousel back and forth try adjusting the cartridges. try to unlock the cartridges and lock them again.

Now turn off the printer and turn it on after 1-2 min.s.

Daniel Scott

Posted on Jun 24, 2010

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2 Answers

Dell 5100cn Error cod 010-397 Restart Printer


ahmad, does the printer show as default? if not make it. Try test print and make sure all printer compartment are securely closed.

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Generic toners often cause this error. Was the cyan you purchased a aftermarket compatible?

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How can I ignore the low toner error message and print black on a Dell 5100cn?


i believe that if you remove the color toner cartridges, it will stop asking and only print black. you may also be able to specify in the print menu settings to disable the color printing

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The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one.  I found the answer on the dell troubleshoot website

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lisals, are you printing from a server? i may be able to help you... not 100%, but will try.

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May 13, 2008 | Office Equipment & Supplies

5 Answers

010 397 Error Message on Dell 5100cn


The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Apr 04, 2008 | Dell 5100cn Laser Printer

1 Answer

Error Message 016-370 restart computer


turn off the printer

1. Connect the printer through USB.
2. hold the enter button (the one in the middle of the circle) with the cancel button simultaneously
3. turn on the printer you will see the following message on the LCD screen
4. " download mode… ready"
5. Start the firmware update from the computer.
6. The LCD will change to "writing…"
7. After about 10 minutes it will prompt you to restart the printer.

Nov 27, 2007 | Dell 5100cn Laser Printer

2 Answers

Error Message on Dell 5100cn


you select the cassete of your printer it is saying to put paper by manual feed

Sep 11, 2007 | Dell 5100cn Laser Printer

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