Question about Dell 5100cn Laser Printer
Tried to print on dell 5100cn printer and received an error message that says 016-302 restart printer. I have tried restarting several times including unplugging it and nothing seems to clear the message. All keys on front seem to be frozen ie: menu, cancel
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Posted on Jan 02, 2017
SOURCE: Dell 3100CN Error Message
I am a publisher here in Seattle printing full color books with this machine and I have just gotten the same message- Does anyone have a solution- I have Googled and checked everything... Now, this happened to me a few months ago and I pulled out the drum and sprayed it with air, replaced it and it worked fine for about two months- now I get the error again- does this help in the problem solving?
Posted on Nov 27, 2006
The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.
1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).
2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)
3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).
4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).
END of troubleshooting.........
In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.
Hopefully this helped.
Posted on Oct 02, 2008
This error code on Dell 3100CN occurs when toner cartridges are not seated properly and/or are not properly locked in. Turn off the printer and unplug it. Now, you need to open the front door and pull out the drum. Try moving the carousel and check if it moves freely. While moving the carousel back and forth try adjusting the cartridges. try to unlock the cartridges and lock them again.
Now turn off the printer and turn it on after 1-2 min.s.
Posted on Jun 24, 2010
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