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It might be a good idea to download the latest software for your Camera as it is never up to date when you purchase Webcams. Always get the latest software drivers/programs for new hardware. Before you load up the new driver check for any special instructions that came with the cam as you may need to uninstall the old software first. Sounds like it's corrupted anyway. Good luck
Do you want the pictures transferred to your memory card? that depends on the option available on the camera, try inserting the memory card. select a picture then check options if you can move it to a memory card. if not, download it to a computer and transfer it to the memory card folder.
If you took the images at 8MP or 5MP settings, then normally you have a high resolution picture, was the picture clear at the cameras LCD monitor? As you said its like low res in your PC, please check the image file size 8MP resolution will be approx. 3Mb size, if its about that figure, then the problem is in the camera, if the file size is about 500K maybe its in the camera settings, PC cant affect resolution, unless you only have VGA card and monitor, hope this will help, thanks