Question about Office Equipment & Supplies
Shredder will not turn on. I have checked the outlet (there is power) and I have made sure that the gears are not clogged and that the lockout key is in place - please advise on what else I can check. It was working fine Friday but will not even power on this morning (Monday).
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Posted on Jan 02, 2017
I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.
Posted on Mar 10, 2009
simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.
Posted on Apr 15, 2009
SOURCE: No power to Staples mailmate
There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.
Posted on Jul 18, 2009
Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.
Posted on Jan 08, 2010
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