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Staples titanium shredder

Shredder will not turn on. I have checked the outlet (there is power) and I have made sure that the gears are not clogged and that the lockout key is in place - please advise on what else I can check. It was working fine Friday but will not even power on this morning (Monday).

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: GBC Quartet Shredder - Service manual

try this customer service number for help 800-541-0094. I believe that Acco is the parent company for GBC.

Posted on Jul 30, 2007

  • 6 Answers

SOURCE: mailmate by staples shredder won't turn on

I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.

Posted on Mar 10, 2009

  • 45 Answers

SOURCE: Our shredder is making a loud, grinding noise.

simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.

Posted on Apr 15, 2009

  • 1 Answer

SOURCE: No power to Staples mailmate

There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.

Posted on Jul 18, 2009

  • 1 Answer

SOURCE: staples SPL-770M shredder with overheat light even when cool

Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.

Posted on Jan 08, 2010

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2 Answers

My paper shredder will not shred or grab the paper?


If the motor is spinning, it's probable broken teeth on the drive gear. The drive gears are usually the first thing to break on a shredder.
If the motor doesn't spin. The paper may be clogged in the grinder claws. You may have to turn the shredder over (after you remove the power cable from the wall outlet). Then remove the papers from underneath.
Hope this helps.

Feb 28, 2015 | Shredder Office Equipment & Supplies

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I have a staples SPL826X shredder and it won`t shredd, but it will go in reverse. can someone help me?


If you can disconnect the power to unit and check shredding blade alignments to see if there is a clog or if the blades are out of alignment and stuck. If there doesn't seem to be a problem with the blades make a visual inspection of the off/on/reverse switch.

Nov 28, 2014 | Staples SPL826X (CrossCut) Shredder

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No power. Seems to be overloaded


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Oct 25, 2013 | Office Depot Ativa DSD160D Shredder

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Wont turn on


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Oct 01, 2013 | Cross Infoguard Shredder SX102M

1 Answer

My shredder won't power on. It is not overheated.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 11, 2013 | Staples Cross-Cut Shredders; 10 Sheet

1 Answer

Shredder stoppped working, no display or power when restarted. Power cable is good.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 07, 2013 | Universal Office Equipment & Supplies

1 Answer

Staples Mailmate Shredder do not get powered on.


Hi there,

First of all you try plunging them in to other power board, check the cable and the plug (check if the cable or plug not getting shorted), make sure the circuit breaker for the shredder outlet is on.
tell me is there any humming noise? or any sign of power getting in to it?

Please post back further comments for more information...

Thanks

Sep 07, 2009 | Fellowes Powershred 4800CC Shredder

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No power to Staples mailmate


There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.

Jun 24, 2009 | Office Equipment & Supplies

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