Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Carriage Jam I get a message, "Carriage Jam - Open door, clear carriage jam and then press OK" I have opened the door but see nothing strange except the cartridges are not lined up with the position for changing them. I have switched off and on several times - not fixed. Can anyone help please? Martin

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Re: Carriage Jam

I FIXED MINE YES... open your thing.. and look,... do you notice..
theirs like a small black.. corner shaped thing, that stopped the carriage..

pop that thing like add force to push it back...
boo ya. :) and their you go...
this problem annoyed me for a month. and i went through numerous hp printers too.
but, just...... really open your eyes and try to find out whatsup..

:) woot woot woot imma print stuff now.

Posted on May 11, 2008

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Re: Carriage Jam
Re: Carriage Jam

Throw it away and buy a dell. lol

Posted on Dec 31, 2007

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Re: Carriage Jam

Unplug the device. Hold the (# ) key and the (3) key down at the same time on the front of the unit. Plug in power to the unit and continue to hold the keys down til it resets... took care of my carraige jam error.

Posted on Dec 06, 2007

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How do i clear a carriage jame an ,sg find nothing wrong

Click the link below to go to the hp printer support page for your printer paper jam. Pay special attention to the rear door , as many people miss that detail when clearing paper jams.Also , you can click on the troubleshooting link at the top of that page, followed by "solve a problem " in the drop down box to get answers for other problems,

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Feb 14, 2015 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...

Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!

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1 Answer

Clear carriage jam

The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"

Good Luck

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1 Answer

Error message= open door clear carriage jam and

I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

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Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...

HP support has extensive documentation for both paper and carriage jams for your model:

I hope this helps!

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Error message


below is the document that i want you to follow to somehow resolve your issue.


Please let me know the outcome after you perform the steps.

thank you so much.


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HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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