Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Carriage Jam I get a message, "Carriage Jam - Open door, clear carriage jam and then press OK" I have opened the door but see nothing strange except the cartridges are not lined up with the position for changing them. I have switched off and on several times - not fixed. Can anyone help please? Martin

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  • Anonymous Nov 09, 2007

    I am constantly gettin g carriage jam and I open shake cartridges. Close and hit ok and then makes sounds and the all ok. Print again and at end same message comes up.

  • Tulch Nov 20, 2007

    I am constantlyl getting a carriage jam error message. This happens over and over. I open the lid and free the carriage, but will get the same message when the printer goes to print or copy. The only thing that I have found that fixes the problem is turning the printer off and then on again.

  • Anonymous Dec 02, 2007

    I'm ready to kick this thing to the curb. I get the same message. Sometimes powering it off and unplugging works but the carriage error message comes up again.

  • howard333 Dec 04, 2007

    carriage jam paper willnot feed clear jam

  • kccn Dec 04, 2007

    I get the Carriage jam message repeatedly. There appears to be no jam, I have turned it off and on, unplugged, changed cartridges, etc.- everything suggested in the hp solution site. Shortly before this happened, I had a low ink message when but I have since put in a new cartridge. This is making me crazy!

  • kccn Dec 08, 2007

    I am having the same problem and have tried all of the fix methods (shutting off and resetting with#3, etc....). Any suggestions would be appreciated.

  • FedUpSyl Feb 11, 2008

    I am getting the same message, "Carriage Jam - Open door, clear carriage jam and then press OK" on my 7310 printer. no matter what I try it cannot be fixed. HP support was a waste of time since it is 2 years old and out of warranty. I will never buy another HP printer sicne i apid $400.00 for this one and received no help from the company

  • Anonymous Mar 14, 2014

    I have replace color cartridge with new one and back 98 is ok. MESSAGE CARTRIDGE JAM KEEPS COMING UP EVEN AFTER I OPEN DOOR AND CXLEAR JAM AND PRESS ok

  • Anonymous Mar 31, 2014

    how to open it ti fix carriage jam

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I FIXED MINE YES... open your thing.. and look,... do you notice..
theirs like a small black.. corner shaped thing, that stopped the carriage..

pop that thing like add force to push it back...
boo ya. :) and their you go...
this problem annoyed me for a month. and i went through numerous hp printers too.
but, just...... really open your eyes and try to find out whatsup..

:) woot woot woot imma print stuff now.

Posted on May 11, 2008

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Throw it away and buy a dell. lol

Posted on Dec 31, 2007

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Unplug the device. Hold the (# ) key and the (3) key down at the same time on the front of the unit. Plug in power to the unit and continue to hold the keys down til it resets... took care of my carraige jam error.

Posted on Dec 06, 2007

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1 Answer

How do i clear a carriage jame an ,sg find nothing wrong


Click the link below to go to the hp printer support page for your printer paper jam. Pay special attention to the rear door , as many people miss that detail when clearing paper jams.Also , you can click on the troubleshooting link at the top of that page, followed by "solve a problem " in the drop down box to get answers for other problems,

Clear carriage jam and press OK to continue Error Message Appears for HP...

Feb 14, 2015 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

1 Answer

Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

Apr 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

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