Question about Magicard Rio Card Printer

1 Answer

Error code 24:06 magicard - Magicard Rio Card Printer

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 71 Answers

Hi There,
General Error 24:06 may indicate a problem with the front card sensor (very rare though). Open the lid, remove the dye film. Check that there are no cards jammed near the front of the printer (just before the flipper unit).
Try unplugging the printer. Cancel all print jobs if any are pending.
Plug in the printer. Once initialised, open the lid, run through the cleaning sequence (a Magicard cleaning kit - 3633-0053 is required). If the problem persists even after cleaning, contact your Magicard dealer. The warranty status can be checked here;

http://www.magicardonline.net

Enter the serial number of your printer in the QuickSearch box (Menu -> Info -> Serial Number)

Hope this helps,

MC.

Posted on Apr 15, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Flipper error


Hi There,
Exactly which model do you have?
Only the Rio Pro model has a flipper fitted. If it is the Rio Pro, there will also be an error number at the end of the error (18:??).

Kind Regards,

MC.

Feb 25, 2014 | Magicard Rio Card Printer

1 Answer

Magiccard Rio printer is giving error code 24:24


Error code 24:24 means that the sensors need to be replaced. This requires sending the printer back to MagiCard for them to replace the sensors.

Mar 01, 2013 | Magicard Rio Card Printer

1 Answer

I have a Magicard Rio I keep getting the error message card jam error 02:12 yet there is no card jam if i put a card in the back it ejects it correctly help


Hello Colin,
I'm not sure how old your printer is, but I suspect this is caused by a loose connection on the front card sensor (especially if the error occurs when initialising). If there is a loose connection, the card sensor always shows as blocked (hence the error 02:12). I guess this is a Rio 2e and not a Rio 2 model.

Send us an email to;

support@magicard.com

Make sure you quote the printer's serial number in the email.
I can send you some detailed instructions for confirming this is the problem, and also suggestions for repairing the printer.

Regards,

MC.

Nov 16, 2012 | Magicard Rio ID 2 Card Printer

1 Answer

Rio pro error code 24:04


Hi Magicard Rio Pro message:
"General Error : Contact technical support, quoting error 24:04".
Somebody help me?

Jun 28, 2012 | Magicard Rio ID 2 Card Printer

1 Answer

Card jam please clear printer mechanism 06:05


Card jam 06:05 error;
This indicates a problem with the rear card sensor.
Contact your Magicard dealer.

Apr 09, 2012 | Magicard Rio Card Printer

1 Answer

I receive the error 'Network Initialization Failed: Permission Denied' when trying to launch Magicard ID software


Hi There,
This error happens when the user does not have read / write access to a file called PDOXUSRS.NET. Earlier versions of Magicard ID (before V3.02) stored this file on the root of the C: drive. If running on Windows Vista, the file cannot be accessed. The last version released (V3.05) in 2008 will run on Vista (32 bit only). If you are running V3.05 already, and still see this error, search for 'PDOXUSRS.NET'. It is probably in 'C:\Program Files\Magicard-ID\data'. Check the permissions on the file you must have read / write access to it. Try logging on as local admin. ensure any users who run Magicard ID have read / write permissions to this file. Magicard ID V3.05 can be found here;
http://www.magicardonline.net
NOTE! You will need to enter your printer's serial number in the QuickSearch box.

Hope this helps,

MC.

Sep 22, 2011 | Magicard Pro ID Badging Software Printer

1 Answer

Error code 24:03 magicard- card was stuck in machine


Hi There,

General Error 24:03;
This error is caused by a faulty RFID tag in the colour dye film.
Contact your Magicard dealer for a replacement dye film.

Sep 06, 2011 | Magicard Rio Card Printer

1 Answer

Getting it ready for printing


Hi There,

There is no need to set the ribbon tight. This will be re-initialised each time the lid is closed or the printer boots from being switched on.

The error message and number is important. Depending on which driver you have installed, you may not see the error message on the status monitor. However you need to know what the error is, and most importantly, the error code (04:??).

To see what the error is follow these instructions;

Switch on the printer and let it try to initialise. When it errors and the Red LED is flashing,
Download and install the Magicard Support Utility (V3.14).
You can get this here;

http://www.ultramagicard.com/support/technical-support/?R=&L=&id=&lang=1&printerID=9&supportOption=3

Run the Magicard Support Utility. Select 'USB' for the comms port. When the other tabs open up, select 'Query Printer'. Click the 'Query' button. The left-hand pane will display the result of the query.
About a third of the way down is the 'Last Error Reported' line.

What is the last reported error (and crucially the error number)?

From this I should be able to tell you what to check.

Also, have a look at the following;

http://www.magicardonline.net

Enter your printer's serial number in the QuickSearch box.
You will see the printer's current warranty status as well as all the latest driver / firmware downloads and more.

Magicard will still offer you lots of support whether the printer is in or out of warranty.

With Best Regards,

MC.






Sep 05, 2008 | Magicard Avalon Duo Thermal Card Printer

1 Answer

The cards are sticking


Hi There,

Im_useless:
0.126 is not a Magicard error number. On a Rio 2 printer, the error number will be displayed on the LCD display. It should look like 02:?? or 04:??, etc.

Are the cards feeding out of the hopper?
How far into the printer have they gone before you get the error?
Are any of the dye film panels printed before the card gets stuck?
Are the cards ejected when you click on 'OK'?

Guest:
The most common reason for the dye film sticking to the cards are if they already have overcoat printed on them (you can not print over overcoat). Also, if you are printing very dense images, try selecting 'ColorSure' mode in the printing preferences, Try reducing the YMC printhead power in printing preferences.

Nov 30, 2007 | Magicard Rio ID 2 Card Printer

1 Answer

I have error whenever i just select encoding only


Hi There, I presume (from the error number) that you are using LC3 (monochrome) dye film in your printer. This error is normally given when the printer detects LC3 (monochrome) dye film, but is then sent 'Colour' printing data from the driver. If you have 'encode only' selected there should be no printing data sent to the printer at all (number of copies = 0), only the mag stripe information should be sent. I suggest you contact Magicard Technical Support in the UK (I am one of their support engineers). We will need some further information (serial number of the printer, etc). Please also check you have the latest firmware (print the internal test card by pushing the button on the back) and are using the latest driver. All are available for download from: www.magicard.com To contact customer support send an email to: customer_service@ultra.co.uk Advice is free regardless of whether the printer is in warranty or not. With Best Regards, Alan.

Aug 20, 2007 | Magicard Avalon Card Printer

Not finding what you are looking for?
Magicard Rio Card Printer Logo

307 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magicard Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75817 Answers

Are you a Magicard Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...