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Norton 360 Hi i have norton 360 installed on my computer put the live update  reads "live update failed could not connect to the server" my server is fine what do I do . thanks t

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Re: norton 360

If u use proxy u cant connect to the server

or ur product key is out of date

Posted on Nov 02, 2007

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During my live update, it was unable to finally update the process update in my norton anti-virus

It may be due to error in the connection or may be the error in their server.

so you can download it as a update package separately.

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Try to access another antivirus website online scanner and go to windows update if you are unable to access them as well you have Win32.Worm.Downadup.Gen. It prevents any access to any antivirus software and windows updates it also turns off any installed sntiviru updates. Removal is actually really simple just go here

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I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

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This problem is being faced by many persons and a proper solution has not been reached as yet. What you can do is uninstall the Add-on pack and wait for the update to appear. What else is there to loose, the annoying uninstall problem or parental control (which is only necessary if you have children).

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Cannot activate norton 360

Hi Uptonmark,

I have come across this problem on a norton 360 antivirus solution before. It would also get pretty complicated if you're using vista. However, one of the first things you should do when using any antivirus is to tell the windows OS (be it vista or XP), that your anti virus is taking over the firewall + antivirus activities of the computer. So, what you might wanna do is:

1. Launch norton 360 and check to see if your outbond traffic is being blocked. Your outbound traffic to connect to the server should NOT be blocked and sometimes in 360, it is blocked by defualt.

2. Go to the control panel. Under security, define norton 360 as your firewall and anti virus. If you can afford it, disable windows firewall (since norton 360 is taking care of that problem).

3. After these settings, restart computer (for any process changes to take effect) and try to connect and see.

Hope the above suggestions help. Also, when defining your whitelist (a list of programs that are allowed to traffic in and out through your firewall), try to allow as much as programs possible (those that you deem important enough(, to prevent such an incident like this from ever happening again. Or you could take the route that i took... get bitdefender. Less complicated and more advanced security options. Norton 360 is good too, but for my personal computer, i;d stick with bitdefender any day. Hope the above helps. Let me know if the suggestions work out, else i can instruct in more detail. Thanks.



Nov 10, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Computer crashed.reinstall Norton

hello ,

i've made these constructions for you :

firstoff try to install any previous norton version ,after the installation go to dir C:\Program Files\Norton 360
then copy the file named CLTVault.dll and past it on your desktop (we're gonna need it later) .
after , try to download
Norton 360 v2.0 from here , then cut the net off and install the last version , the old version will be deleted automatically , when you see the activation part in the installation , exit the installation , and restart your computer to bootup in a safe mode , then copy the file CLTVault.dll that we have pasted on our desktop i, try to past it in C:\Program Files\Norton 360 , then agree on the replacement ,then open ur computer in normale mode and continue the activation then it will works fine .

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1 Answer

Norton 360 does not update through proxy server

please go to and try to download intelligent update for your norton 360. here is the link.

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Norto 360

If you have windows firewall blocking these ports you will not get through

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use the another software like MAC AFFE,AVG,KASPER SKY,QUICK HEAL etc

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PC Security not able to be secured

Call Norton, they are the only ones who can help you.

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