Question about Bose SoundDock Digital Music System for Apple iPod - White

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When I place my ipod in the sounddock, it charges and plays but there is no sound.

There isn't any sound when I put my ipod into the sounddock. The ipod connector is not loose.

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Posted on Jan 02, 2017

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SOURCE: Sounddock 1 :No sound unless I push down on the iPod

Turn the sound dock over and you will see the connection for the iPod is on a separate piece of plastic, almost looks like it has been bolted onto the main bit. It means a connection will be loose between these two parts in some way. Contact Bose to get this serviced.

Posted on Dec 11, 2008

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SOURCE: the connector on my bose sounddock is loose

http://www.chargeconverter.com/shop/connector.htm?connboser.htm this site will help

Posted on Dec 27, 2009

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SOURCE: Bose sounddock no longer playing music

The problem is in the Bose sounddock, there are no authorized service centres other than Bose, all repairs are done on site and they carry the parts.

Posted on Mar 08, 2012

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1 Answer

No sound from speakers of sounddock but does charge


Check the chart that came with the SoundDock and install the insert that matches your model. Place the insert over the iphone/ipad charging dock and press it into place. Plug in your iPod to ensure the proper insert was installed.

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Bose SoundDock burned out two of my iPods - a Nano and a classic.


um ur sounddock might require that u place the white docking piece that came with ur ipod to be place b4 the ipod is docked if not u may ruin the dock and the ipod usb port this is done because different generation ipods(nana and touch and ...) have different shapes so the entrance for docks may require to be eleveated or reduce in gradient basically if the dock isnt made for the specific ipod or u dont know just put the white piece in

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You probably have a broken docking connector or bad power supply. Contact www.invebo.com to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.

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You need to reset your ipod. You can go online to find out how to do this. I had to do it with mine and then it worked perfectly.

Aug 08, 2009 | Bose SoundDock digital music system...

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My bose ipod speakers are making a knocking noise and not charging my ipod


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1 Answer

Won't charge on Bose SoundDock


You're not doing anything wrong. Newer iPods and the iPhone require accessories that were specifically designed for them. For example, the iPod interface in my car will not charge my iPhone, however, I can still play music through it.

The only solution is to: 1: Buy a SoundDock II or 2: Charge your ipod seperately.

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No sound from Bose SoundDock


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Jan 14, 2009 | Bose SoundDock digital music system...

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Bose Sounddock problem


I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!

Sep 17, 2008 | Bose SoundDock digital music system...

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