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Why is my maytag Neptune Model no# MAH5500AWW spinning very slow and not draining water out?

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  • 150 Answers

Complete drain must occur before spin. A no drain situation would be an actual full pool of water seen in the bottom of the machine if all the cloths were removed, sounds like you are experiencing a spin enable switch failure, which mainly prevents final high speed spin leaving the cloths dripping wet. The spin enable switch contacts become tarnished/corroded over time resulting in poor connection. If the door lock light comes on than your door lock wax motor is working. The spin enable switch is the last switch to the right in the door lock unit where the light bulb is. Part# is 22002162. If there is an actual pool of water in the bottom of the machine as if you simply removed the cloths from the unit but left the wash water, than you should look first look to your drain pump for failure, or obstruction of foreign objects, or excess lint in the pump. Pleazer Appliance...
Why is my maytag Neptune Model no#   MAH5500AWW - 74bd738b-53cb-465a-99c1-ba55e2189ba2.jpg 5e1e4646-e2e3-4e7c-afc7-7a0e188e6cf0.jpg

Posted on Apr 15, 2014

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The humming usually means the motor is trying to start but can't either because of weak windings or not enough electrical power. Need to check the motor control.

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honeymokey
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SOURCE: Maytag washer, model: LAT8415AAE top loader. Washer fills with water but will not start agitating,spin or drain.

Check lid switch. Most will not run with lid open and the switch may not be pressed down when door is closed

Posted on May 17, 2009

  • 1 Answer

SOURCE: will drain but wont spin

I just had exactly the same problem. It turns out that the washer thought it was "continuously out of balance" because the inertial unbalance switch was not working properly. The way I fixed it was:

1. I followed the instructions to disassemble the Neptune washer found here: http://www.neptunehelp.com/index_files/Page323.htm and then in the control panel on top I found actually a very useful document stored in the control panel itself. It is called "Schematic Mini-manual LED Washer" and it contains a set of schematics for the electrical system and an explanation on how to run various diagnostics on the washer. This was incredibly helpful.

2. I checked the diagnostic code using the following procedure:

a. Plug the washer in for power.
b. Put the washer into "Service Mode" by holding the "Delicates" and "Heavy soil" keys simultaneously for 3 or more seconds. My washer showed a "00" on the screen when it was in Service Mode.
c. Pushed "Presoak" to put it in diagnostic code mode.
d. Pushed the down arrow key to read out the last diagnostic code. In my case the most recent diagnostic code was a "05", which the mini-manual says means "Continuous unbalanced circuit". In fact the mini-manual also says to "Check for: Faulty unbalance switches, Loose wire connections, Bad control board".
e. To find out how many cycles ago this happened, you can push the "Cotton/sturdy" button and it will tell you how many cycles ago this happened. I can't remember the response of my washer, but it either showed a "00" or "01".

To double check the diagnostic code, I

a. Cleared the list of diagnostic codes by holding the "Heavy soil" and "Presoak" buttons for 3 seconds while in the "Diagnostic code" mode;
b. Put the washer door back on and screwed it in without putting the entire front back on the washer.
c. Pushed the "off" button or unplug the washer and plug it back in to get it out of "Service mode".
c. Ran just the spin cycle, where it counted down to 7 and then was perfectly silent and then displayed a "00" without really trying to spin.

Double checking the diagnostic code probably wasnt' really needed, but I thought I would try it just to make sure. I did receive the "05" diagnostic code again.

3. With the washer unplugged again, I did the following to check that the switches were the problem, I checked the resistance of the circuit that has the following three switches in it: the inertial unbalance switch, the low tub displacement switch, and the upper tub displacement switch. If the circuit has effectively "0" Ohms of resistance, the switches are good. If you effectively have "infinite" resistance, then one of the switches is bad.

The mini-manual shows you where the switches are physically on the washer. The easiest way to check this is to find a connector that connects the three switches to the control panel. I found this by lifting the top panel of the washer up all of the way so I could access the top of the washer's tub. Based on the schematic from the mini-manual, the in-line connector has four wires. One side you will find a red wire with the number "23" on it and an orange wire with the number "40" on it. The other half of the connector has two blue wires connected to it, one with the number "23" on it and one with the number "40" on it. In my washer, this connector was placed on top of the washer toward the back.

To test to see if one of the switches is not working:
a. Disconnect the inline connector described above.
b. Test the resistance between the two terminals on the side of the connector having the two blue wires. I found that when I did this I had infinite resistance, so want of the switches was stuck open, indicating the "unbalanced " condition.

To find which switch was at fault, I disconnected each switch from the circuit and tested each one individually. The one that was easiest to get to was the lower tub displacement switch, which is in the front on the bottom of the washer's tub. It worked fine (0 Ohms resistance normally and infinite resistance when you push the button). The next I tried was the inertial unbalance switch, which is placed on the top, right, front of the tub just underneath the block of concrete that is mounted on the tub. For convenience, I removed the concrete block so I could easily access and remove the switch.

This was the switch with the problem (it was effectively stuck open or infinite resistance). It seems to have some rod of metal in it that moves back and forth with the washers motion, so I just shook it vigorously and you could hear the rod of metal move back and forth. This seemed to free up the switch mechanism and the switch functioned again (showed "0" ohms when it was held in about the same position as it would be on the washer). I put the switch back in place and checked the connector with the blue wires leading to all three switches as before. This time I received effectively "0" Ohms, meaning that the problem was fixed.

4. At this point, I put everything back together again (concrete block, reconnected the in-line connector to the switches, and reversed the procedure found in http://www.neptunehelp.com/index_files/Page323.htm ).

Once everything was back together again, I tested just a "spin" cycle and everything worked. You could also test this before putting things back together (probably a good idea) by temporarily putting the door on properly and trying a "spin" cycle.

Another thing to note, you could actually check the diagnostic codes and run several of the tests without taking the entire washer apart. Basically, all you need to do is get the mini-manual out of the control panel (I there are 6 screws total I took off) and run the tests before opening the rest of the washer.

In the end, it might be good to clean or lubricate the inertial unbalance switch or replace it since it will probably stick again. Unfortunately, I am not sure how it is built, so I am not sure what the best way to clean or lubricate it is. Just shaking it for the moment did the trick.

Hope this helps.

Posted on Aug 22, 2009

milten1
  • 1304 Answers

SOURCE: Maytag Neptune Front Load Washer Model MAH4000AWW low last spin

two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news

Posted on Oct 10, 2009

hh0405
  • 77 Answers

SOURCE: why isn't the maytag neptune draining? when you

if you do not see water in the tube and the clothes have spun out enough to go into the dryer when the washer cycle finishes the washer has drained out all of the water the water you hear in the tub when the door is open and you spin the tub with your hand that liquid is in the sealed balance ring , that is a sealed channel around the front of the tub to help the machine stay balanced it does not come out

Posted on Apr 04, 2010

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1 Answer

I have a maytag neptune washerModel no# MAH5500AWW not draining and spring real slow?


when it is not draining the first thing to do is to check the drain itself. locate the pump it will be on the bottom of washer, there will be a hose that runs from it. follow the hose and it connects to a cleanout u may have to disconnect the hose to make sure it is not blocked. check the discharged hose as well. if everything is clear then u my have a bad pump. when u turn on washer do u hear the pump come on to try to pump out water? the reason it is spinning slow is because there is still water in the tub.

Apr 15, 2014 | Washing Machines

1 Answer

May maytag tl fav6800aww goes to slow spin then before it goes to high speed spin the water does not drain. please help me to open top and front panel to see if there is a drain plug


Google "washer repair forum" and choose any of the Appliance Repair forums that you hit. Post your model number and I will help you out. If you don't have the FAV6800A/FAV9800A Service Manual I can help you with that at a true DIY Appliance Repair Forum.

I will help you get the FAV6800A/FAV9800A Service manual and we will work on the slow spin issue.

There is no drain plug we need to resolve the the machine not completing the wash cycle........Rich


Nov 27, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune washer won't drain


pump ,could be blocked or could have failed.i have same model and have had to replace it.to be sure get volt meter stick meter probes into pump wires turn washer to pump out[around spin area]if voltage but no drain yes need punp or clean out.u can get to it from the back.God bless,tom

Dec 30, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune model number mah4000aww


its your pump.get at it thru the back.it may be blocked or may have failed.a volt meter will tell you if its getting voltage.if so should drain,make sure on about spin setting to check.ive had to replace the pump on my neptune

Dec 29, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune MAH5500AWW make noise like metal rattling


may have something in the pump or one of the struts off

Nov 25, 2008 | Maytag Neptune MAH5500B Front Load Washer

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