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Fridge gets cold air from freezer to cool it. Your freezer is fine but not enough cold air is getting into fridge compartment. U have some dampers or louvers that direct air flow to fridge and if they are not set properly cooling will not be adequate. Check those out.
fan sometime runs when doors open only. if freezer is set too cold then a little door leading to refrigerated compartment freezes shut with frost and then the cold air cant get from freezer to refrigerator. good luck
check to make sure the thermostat is not set to the highest level, because all that does is cut-off air flow to the refrigerator.
also you may want to check and make sure the damper motor is functioning. if the damper is stucked in the close position, it will not allow any airflow into refrigerated section.
And lastly, this is a frost free refrigerator, so the fact that you have to let it thaw out lets me know that your defrost system is failing. This will also reduce airflow in the refrigerated section and the freezer will remain cold, not as cold as it should be. So its possible your defrost terminator or heater maybe both has failed. To check this you will need to empty freezer section and remove the back panel at bottom. If you open it up and the evaporator is iced up, then your problem is with the heater or terminator. could be both
This is a very common issue, If the freezer compartment is cold and making ice the problem is simply airflow from the freezer into the refrigerated section. Typically when one senses the refrigerator is warm they max out the settings on both dials the thermostat with its 1-10 settings as well as off for the compressor. This controls the compressor and temperature. The additional setting or dial is for colder freezer or refrigerator as well , However it simply opens or closes a flapper door between the freezer and refrigerator boxes. When that dial or setting is maxed , it closes and makes the freezer colder, yet leaves the refrigerated section starved for sufficient airflow to maintain a cold box in the refrigerated section. Just set the dial that does not turn the compressor off to the middle setting. One can leave the thermostat that does control the compressor in the max setting , just not the colder freezer setting, If you notice colder isnt colder refrigerator, Its actually colder freezer, A common issue found on 25% of all refrigerator calls a simple setting adjustment. Its easy to think that maxing out the settings makes for a colder refrigerator, it doesnt, it makes a colder freezer and warm rerigeration section. If a freezer is making ice, theres nothing wrong with the unit other than airflow setting.
you have an airflow problem in the freezer. Is something blocking the vent in the freezer compartment? cold air is produced in the freezer section and flows to refrigerated side through air vents. If they are blocked, the air cannot flow from the freezer and it will freeze over. Not a major problem, just move your stuff around.
Sounds like a possible defrost system failure,there are multiple components in the defrost system that can trigger this symptom(defrost heater,defrost timer,thermostats) if the freezer cannot go through the defrost process the frost will build up on the evaporator restricting air flow, the freezer will seem to work, but early signs will be fresh food section will start to get warm. Good luck!
When the compressor is running, if the fan by the compressor and the fan inside the freezer are both running, and there is no frost on the back wall of the freezer (if there was frost would indicate a defrost issue) then check the air dampener. It is located at the very top left back side of the fresh food section. If it is not opening up, no air will flow from the freezer compartment (where all the cooling takes place) into the refrigerator section.
You may think the freezer is fine, but stick a thermometer in to be sure. It should be around 0 degrees F. If not, you may have iced up coils. See some other posts on this site about getting to those coils and defrosting.
#1. DEFROST TIMER stuck or defective. Not allowing DEFROST CYCLE to occur. Most probable.
#2. THERMOSTAT (cold control) has gone bad.
#3. CIRCULATING FAN. It pulls air from the FREEZER side into the REFRIGERATED side.
#4. and lowest in probability. LOW (leaking) coolant charge.