Question about Cell Phones
If you still have the warranty/ original receipt take it back to the phone store and they will repair or replace under the warranty you will not need to pay anything as all mobile phones come with a warranty blackberry comes with 2 years and I think apple has the same but I am not to sure best this is to ask how long the warranty is for before taking it back to the shop hope this helps
Posted on Apr 15, 2014
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Posted on Jan 02, 2017
HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.
So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.
I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!
Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.
I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!
My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!
Posted on Nov 05, 2009
try going into the settings on your iphone. Then go to sounds. At the top of that page, it says vibrate and under it it says ring. Make sure that the slider next to the ring tap is on not off. I hope this helps!
Posted on Nov 30, 2009
if its been water damaged or anything like that to where the screen is even cracked or scratched touch phones are very sensitive and yes it might need to be replaced.
Posted on Jun 21, 2010
Try a reset. Hold down the power key at the same time as the round home key until
phone powers down. Release buttons only when you see the apple logo,
then wait a min or two for phone to re-boot. You will not lose any data on the phone.
If this does not work, try an actual system reset. Sync iPhone to computer to back up essential data ie contacts apps etc, then go to settings general and reset. Reset all settings as a last resort. This will give you a fresh start and should sort out the majority of any bugs the phone has. A resync with you computer will restore apps etc.
Hope this helps and if so please vote.
Posted on Oct 09, 2010
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