Question about Samsung Cell Phones
Freez and restart when a sim card is inserted, but boot and function normal when there is no sim card in it.Thank you.....
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Posted on Jan 02, 2017
I'm Ben and -- hopefully -- I can provide some meaningful
It seems that your SIM card is locked.
If you enter a wrong PIN code too many times, usually three,
your SIM will lock itself. This protects you from someone using
your personal information or making calls if your cell phone is
lost or stolen. You may see "PIN blocked" or Enter PUK code" on
your cell phone display. The PUK code stands for PIN Unblocking
Key. In the U.S., the PUK code is rarely provided when you get
If you do not have your PUK code, contact the Customer Care
customer again. Give them your phone number and once they
are sure it is really you, they will give you the PUK code.
You will then be asked to set a new PIN code. Once you have
your PUK be sure to keep it in a safe place.
Note that if you enter a wrong PUK 10 times in a row, the SIM
will be permanently blocked, and you'll need to purchase a new
Posted on Jun 17, 2012
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