Question about Lexmark P4350 All-In-One InkJet Printer

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Lexmark Z2490 - printer cartridge not supported

Brand new printer purchased yesterday. Ink cartridges that were supplied in the same box as printer - error message on printer saying not supported by this printer even though they are 100% the correct cartridges for the printer. Any ideas anyone? Thanks

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  • jengoulden82 Jun 18, 2009

    I already tried taking out and putting in again. Rebooted PC and switched printer on and off again. No luck. And I removed the stickers.



    The weird thing was that it did print a page saying that the wireless bit was installed sucessfully but then after that, the error occured.



    The cartridges are numbers 4 and 5. (There are 2 - one black and one colour)



    Thanks

  • jengoulden82 Jun 18, 2009

    Yes, they have chips

  • jengoulden82 Jun 18, 2009

    When I try and print something.

  • jengoulden82 Jun 18, 2009

    No, it's not the document because I tried printing a test page and a webpage yesterday. No luck I'm afraid. I may just have to take the printer back to currys.

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  • 157 Answers

Take them out and put them back in, make sure there is no sticker on them that should be removed before installation.
What are the cartridge model numbers?

Posted on Jun 18, 2009

  • 2 more comments 
  • Caleb Judd Jun 18, 2009

    Are they chipped cartridges?


  • Caleb Judd Jun 18, 2009

    when does the error message come up? when you turn on the printer or when you print something?


  • Caleb Judd Jun 18, 2009

    It is more likely that the cartridges are fine but the document you are printing is not supported by the printer. can you print a test page? or perhaps a webpage or something?


  • Caleb Judd Jun 18, 2009

    If its new that would be your best bet, you could also try it on another computer first...


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I install new inkjet cartridge for my Lexmark Z600 printer, but the printer still showing no ink


Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
If problem continues and you're using brand new genuine Lexmark cartridges, please contact Lexmark Technical Support Center for further assistance.

Jan 07, 2012 | Lexmark Z600 InkJet Printer

1 Answer

How to replace the ink cartridge


1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.


2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.


3. Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.


4. Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.


5. Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.


do rate the solution if it helps

Nov 26, 2010 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Lost my manual, need to change the ink cartridge, help


  1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.

  2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.
  3. Step 3 Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.
  4. Step 4 Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.
  5. Step 5 Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.

Apr 24, 2010 | Lexmark C533DN InkJet Printer

1 Answer

I alrready replaced the ink cartridge but i am still getting the message "ink catridge missing or damaged". What can I do?


Did you refill the cartridge ? Most of the times when you get this error message it means the cartridge was refilled by the user instead of purchasing brand new ones or that the copper contacts (gold coloured strip) on cartridge could be defective.
Take a dry paper towel & wipe the copper contacts on the cartridge. Wipe the copper contacts inside the cartridge holders (where your cartridges sit inside the printer). Reconnect the power supply to the printer & try printing. If still doesn't work, call Lexmark Tech Support on 1800 332 4120. They'll fix your problem & in case they're not able to, they'd ship you a replacement cartridge, no charges at all. Its worth the wait on the phone waiting for the tech support.

Oct 31, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

2 Answers

Where can i buy ink cartridges


You can always get them from Lexmark:

Lexmark Z1420 Supplies

Or any number of places online:

http://www.bizrate.com/inktoner_inkjetcartridges/brand--lexmark/products__att259--43030-.html

Then there's always Staples, Best Buy, Office Max, Wal-Mart, etc.

Thanks for using Fixya.

Sep 03, 2009 | Lexmark Z1420 Printer

2 Answers

Installed a new Lexmark ink cart and got an incorrect message


take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

Aug 15, 2009 | Lexmark X2500 All-In-One InkJet Printer

1 Answer

Lexmark Z2490 - printer cartridge not supported


You should know that saying oi have the exact same problem as the other guy is not helpful. As soon as someone takes that call it dissaperas from the list so the next tech does not see what that same problem was!

As thew printer is barnd new The3 oprion is to return it to the seller for exchange, refund or a solve of the problem. Any interference will void warranty

Jul 25, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I just bought an Lexmark X2690 and don't really understand what the stipulation means as to why I have to send the ink cartridge back. Can't I just buy a new Lexmark cartridge. I haven't opened the box...


Where is this "stipulation" that you have to send the ink cartridge back? Was there a sticker on the outside of the box? If that were the case, and it is brand new, why can't you return the cartridge to where you bought the printer and have them give you a new cartridge? I have never heard of such a thing and I have used Lexmark printers for years. Is ther a recall on the cartridge? If that is the case, the point of purchase should be required to replace the cartridge. Let me know.

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1 Answer

Black 32 cartridge not working in X5410 printer


Did you purchase a "Lexmark" factory new cartridge or was it a third party cartridge made for a Lexmark printer.

The Black 32 Cartridge is listed for the family of printers. So either you have a defective cartridge (Contact Lexmark and ask for a warranty exchange of the cartridge) or return the cartridge to the store you bought it from and tell them your problem.

Jul 13, 2009 | Office Equipment & Supplies

1 Answer

Filled cartridges for a Lexmark Z2490 printer


I have a LexmarkZ2300 and it did the same thing to me. What I did was unistall the printer and then re-install it again, yes it is time consuming but hey it worked for me.

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