Question about NorStar T7316E Corded Phone

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How do i unlock a nortel t7316e general delivery mailbox

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

TallBourbon
  • 30 Answers

SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'

check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: Nortel T7316E

To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Posted on Feb 18, 2009

  • 1 Answer

SOURCE: mailbox locked on Nortel T7316E and can't change

out and rebuild vmail box

Posted on Jan 06, 2010

  • 2 Answers

SOURCE: Rings twice and goes to general mailbox

Just have to go into vmail system and change the the number of rings till the vmail system answers (in this case 4); check your greeting table make sure the right one is assigned to the lines in question (each line can have a diiferent one or the same); and also make sure the right greeting is assigned to the greeting table you want to use.
Do you have a program manual? If so, it has some sample proramms that would give you a "picture" of this is done, plus flow charts.

Posted on Jan 18, 2012

  • 277 Answers

SOURCE: Automated Attendant sends calls to general delivery mailbox

Make sure the set is not forwarded anywhere.
Try F#4 or F#984 to cancel any forwards.

Posted on Jul 26, 2012

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1 Answer

Nortel phone - VM box locked contact admin - tried solutions & no luck


Hi Lyndsay,

Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.

Jan 04, 2014 | Nortel T7316E 2-Line Corded Phone

1 Answer

Names are different on voicemail and extentions how do I change them on the voicemail


Hi Denise,
You should generally delete and re-add mailboxes when someone new takes over an extension. It allows the new person to customize the mailbox from scratch.

If all you want is to change the name, go:
Feature 983
Password: 1020000
Select Mbox
Enter the Mailbox number
Hit Next until you see the name, and then select change.
Enter in the new name, press next, and then hang up.

Nov 21, 2013 | Nortel T7316E 2-Line Corded Phone

2 Answers

Nortel T7316E


The voice mail system needs to be checked by computer to verify the mailbox numbers and their relative extension numbers.

May 03, 2012 | Nortel Networks Business Series Terminal...

1 Answer

How do I remotely access voicemail messages for the Nortel T7316E?


To access your voice mail remotely, call into the voicemail and wiat for either the main greeting or your mailbox greeting to answer the line, press ** followed by your mailbox number password and then the # key (ex. **2251234#).

Jan 08, 2010 | NorStar T7316E Corded Phone

2 Answers

I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

2 Answers

I am having a problem with the Nortel phone


That set may have the general delivery mailbox attached to it. The mail box number for the general delivery mailbox is 100. you might try and resetting that mailbox to see if it gives you access.

Nov 03, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

Hi ..once the answer machine is activated it will not let a person leave a message, continues to say there is not enough space to leave a message, yet all 4 lines have been cleared of messages...help!!! we...


The general delivery mailbox could be the one thats full. try feature 981 press the othr soft key the display should say log:enter in 1000000 (the general delivery mailbox is 100, and defaulted password is 0000.) Hopfully the password wasn't changed

Sep 17, 2009 | NorStar T7316E Telephone

1 Answer

Mailbox System Full, but all boxes seem clear!


u have to delete all mailboxes and recreate it...

Jul 07, 2009 | NorStar T7316E Corded Phone

2 Answers

Nortel T7316e help


dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.

Jun 26, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

Norstar Mailbox Problem


The mailboxes don't need to have saved messages, to be full. More then likely what is happening is that when people call in, they are getting a generic/Auto Attendant vm box, and that one is full. Try checking vm box #100, or #10. That is the Nortel standard general delivery vm box. Please let me know is this helps, or if you more help.

May 25, 2007 | NorStar M7310 Corded Phone

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