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Designer 1 touch screen frozen - Husqvarna Designer I

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The touchscreen cable may have come loose or perhaps the touchscreen has failed. take the machine to an authorized Viking repair dealer to have them troubleshoot it.
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Posted on Feb 09, 2015

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SOURCE: .legge@hotmail.comMy designer 1 Touch Screen

Hi,Try this,switch off machine,press in reverse and pivot button together,switch on,release buttons and press up/down needle button,this brings up calibration screen.With a plastic stylus or something similar(not metal) touch in centre of each cross,they should turn green.Switch off and on again. This will calabate machine the screen.
Hope this helps

Posted on Mar 22, 2011

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I'm not sure I understand the problem exactly. It sounds like you touch pad is not responding properly. Did you notice before this happened that you needed to touch the screen not exactly where the button on the screen comes up. If that is the issue your best bet is to have a husqvarna Viking tech and have the touch screen calibrated.

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I would check the Touch Screen first. Your Owner's Manual tells you how to calibrate the touch screen from the SET menu. However if the touch screen isn't working, you can't get to the SET menu. Suggest taking it to an authorized Viking Dealer and they would be able to quickly determine the solution. You can find the nearest dealer by going to the Viking website - http://www.husqvarnaviking.com/us website and click on 'Locate a Dealer'.

Jun 10, 2014 | Husqvarna Designer I

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.legge@hotmail.comMy designer 1 Touch Screen


Hi,Try this,switch off machine,press in reverse and pivot button together,switch on,release buttons and press up/down needle button,this brings up calibration screen.With a plastic stylus or something similar(not metal) touch in centre of each cross,they should turn green.Switch off and on again. This will calabate machine the screen.
Hope this helps

Mar 22, 2011 | Husqvarna Designer I

1 Answer

Original designer I and the touch screen is frozen.


The front cover will have to be removed to access the componets to find the problem... it could be as simple as a loose connection or as complicated as having to replace the touch screen. Removing the front cover is not a simple task if you do not have experience in working on this machine. I would suggest it go in to an "authorized dealer.

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1 Answer

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Take it back to the repairer to look out so you don't void any warantee.......phone first to arrange a convenient time to discuss.

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The screen has something stuck around the edges or its damaged, have you tried to touch all parts of the screen to see anything happens? If you need more help 612-270 2957

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The touch screen is scrambled and frozen


Are you saying that nothing at all happens every time, or sometimes you get the wrong thing i.e. you touch Prog and Rep screen comes up? Have you ever recalibrated your screen? This should be done regularly - at least every six months, but I do mine monthly. The catch is that in order to do this, you need to access the Set Menu and if your screen is not responding at all this would be impossible. In the Set Menu on the last page (I think) there is a "Color Touch Screen Adjust" button. Use this to access the calibration screen, and you must touch exactly in the centre of the two crosshairs until they turn green. Instructions are on Page 31 of my manual.

Mar 07, 2009 | Husqvarna Designer I

1 Answer

Screen is frozen


Are you saying that nothing at all happens every time, or sometimes you get the wrong thing i.e. you touch Prog and Rep screen comes up? Have you ever recalibrated your screen? This should be done regularly - at least every six months, but I do mine monthly. The catch is that in order to do this, you need to access the Set Menu and if your screen is not responding at all this would be impossible. In the Set Menu on the last page (I think) there is a "Color Touch Screen Adjust" button. Use this to access the calibration screen, and you must touch exactly in the centre of the two crosshairs until they turn green. Instructions are on Page 31 of my manual.

Dec 26, 2007 | Husqvarna Designer I

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