Question about HP Designjet Z3100 InkJet Photo Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: paper jam
If you have pulled out paper that was stuck before you may have flipped a sensor flag out of position. I have found in the past small pieces of paper left under the plate at the very bottom of the toner catridges where the paper comes in.
Posted on Jan 04, 2008
Put a maintence kit in your machine, easy install, everything just clicks in, Every 200 000 prints it should be done, it includes the fuser, all feed rollers, sep pad and transfer roller.
These are great printing machine, they only ever need the MK and on this model a fuser drive gear wears and get noisy, but once that has been done once, it is ok from then on.
KIts seem expensive but they are meant to last 200 000 prints and usally do. These are one of the best most reliable printers in the market.
LINK to part info
Posted on Jan 09, 2008
SOURCE: hp 2355 all in one error message
mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.
Posted on Jul 03, 2008
check this out....when the printer reports the jam, open the paper tray very carefully and slowly.
Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?
If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.
POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.
You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.
Posted on Mar 14, 2009
SOURCE: HP 3915 paper jam error
I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.
First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.
Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints
If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler
Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.
Posted on May 04, 2009
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