Question about Lexmark E232 Laser Printer

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Printer making marks down the left hand side of every page

I have a Lexmark C 532n printer that is about 5 years old. It has never been a problem until now. It has started to make a mark down the left hand side of the page on every print. On the very outside of the left page it is black & blue print with about half an inch gap between the marks. Can you please suggest a fix

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  • Dan Broatch Jul 28, 2009

    Spot on.

    Many thanks

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  • Lexmark Master
  • 1,684 Answers

Hello,

This sounds like the photoconductor units for both black and blue need to e replaced. Open the front of the printer like you are changing toner cartridges. On the front door parts that opens to you there will e four pieces, 1 for each color. Look at the one with blue on it and the one with black and look on the ends of these, they are the photoconductor units. I bet both of the colors have worn sections compared tothe magenta and yellow ones. The replacement part number is C53030X and you will need 2 of these. They have a life span just like toner and have to be replaced too.

I hope this helps,

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Posted on Jun 18, 2009

Testimonial: "Spot on... solved the problem"

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Facing towards front of the printer, on the back of it you have raiser - paper support panel, with side slider on the left hand, push slider towards left in full.

Paper accepted by this printer is all standard grades, like A4, L4 and fall in these dimensions:

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lenght min/max - 127mm to 432mm (5" to 17")

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You can find information with pictures in your manual on page 13/14.

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Hi,

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print the self test page.

Begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." This is essential. Then plug the printer back in and follow these steps:
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your's tech expert
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Black marks on the side of page


You are right the drum needs to be replaced. the coating wears down and starts making marks I sell them for 55.00 complete or just the drum for 22.00 It's easy to install a new drum with a screw driver and a pair of needle nose pliers. steven 818-888-0006

Mar 10, 2010 | Lexmark E250dn Laser Printer

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Print job is totally black


I know you've tried some of the below suggtions but I put the whole list there for everyone else. If this printer is less than a year old call them. Their tech support has changed a lot! They try to take care of you.

Possible causes:

· Check/Replace the toner cartridge
· Check the charge roll assembly (see Note below)
· Check the Toner Darkness, Brightness, and Contrast settings
· Try cleaning the inside of the printer
· Bright light/sunlight entering the printer (on right side of printer)
· Printing on media other than plain paper (make sure you're using laser paper- it makes a difference!)
· Using a refilled cartridge. Lexmark will emphatically tell you they are not supported.


NOTE: Checking the charge roller:
1 Power off the printer and remove the toner cartridge.
2 Look into the upper area of the printer where the cartridge was sitting. Located near the top of the printer you will see a couple of gray rollers. This is the charge roller assembly. See the area highlighted in the image below.

NOTE: If you cannot see the rollers, close the upper lid slightly and the rollers should lower into view.


For larger version of this image, click here.

3 Make sure the roller assembly is seated correctly into the holders on the left and right-hand sides. If not, try to reseat the assembly into the holder arm.

IMPORTANT! If the charge roller assembly is not present, it needs to be installed. Look around the inside of the printer and near the printer for the roller assembly. If the charge roller assembly is missing, you will need to order a replacement set in order to get the printer operational again. See the 'Additional Assistance' section at the end of this document for more information.

4 If the rollers are present and installed correctly, check their condition. If the roller surface appears dirty, take a clean dry cloth and carefully clean off any dust or toner. Do your best to ensure all of the roller surface is clean. NOTE: If any part of the rollers is damaged, the charge roll assembly will need to be replaced.

CAUTION! Try not to touch the rollers with your bare hands. The surface is susceptible to contamination and a permanent mark could remain on the rollers.

5 If you were able to reseat the charge roller assembly or managed to clean the rollers, power on the printer and try printing again. Print 10 to 20 pages to give the pages a chance to clear up. If the pages do not begin to clear, the printer will likely require service to correct the issue.

For more information on arranging repair service, please contact Lexmark Technical Support or an authorized service center. See the 'Additional Assistance' section at the end of this document for details.

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the top roller is the charge roller and the bottom one is the transfer roller if a foriegn substance got on either roller they could create this problem the oil from your fingers getting on them could create this. given everything youve changed the rollers are whats left. you can clean the charge roller but its better to get new ones these are consumable

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