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Grounding problem or what? When I plug the printer into my Samsung new series 9 laptop (both USB ports) the cursor starts jumping around by itself. It stops if I hold a hand firmly somewhere on the laptop. Never happens if the printer is not plugged in. What's going on

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Sounds like you may have a conflict with your USB ports.

I would always have the power to the laptop connected.

Check the printer power cable ( 3 Prong )

Try removing the printer drivers and reloading them.

Hope this helps

Posted on Apr 15, 2014

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1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.

2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

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5.Test your new mouse.

* If you plugged into the mouse port, restart your computer manually.
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* When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

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