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Grounding problem or what? When I plug the printer into my Samsung new series 9 laptop (both USB ports) the cursor starts jumping around by itself. It stops if I hold a hand firmly somewhere on the laptop. Never happens if the printer is not plugged in. What's going on

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Sounds like you may have a conflict with your USB ports.

I would always have the power to the laptop connected.

Check the printer power cable ( 3 Prong )

Try removing the printer drivers and reloading them.

Hope this helps

Posted on Apr 15, 2014

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