Question about Lexmark X6570 InkJet Printer

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Clear paper jam but there isn't one!

I have the same problem, lexmark x6570 - can anyone help?

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Try lifting the main cover as if to access the ink cartridges. Make sure that a) the printer is switched on, and b) the ink cartridge carrier is out of the way. Right in the middle of the bay looking down onto it, you'll see a small black plastic peg not much bigger than the end of a ballpoint pen situated over a silver coloured roller. Use a small implement to push the black peg downwards. No force is necessary to do this, so if it won't push easily don't force it. Once pressed down, the printer should operate normally. I believe the small peg is a mechanical device to inform the printer that there is paper in the tray, when of course there isn't. Try it out. Let me know if it works. As I spent ages trying to fix mine and it worked for me.

Posted on Feb 28, 2012

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If no paper inside the printer and you are getting this error, most likely the printer is already faulty. Contact Lexmark, maybe they can give you other commendation aside from turning off and on the printer. They will replace it if it's under warranty.

Posted on Jun 18, 2009


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1 Answer

In trying to repair my Lexus x6570 the teech over the phone hhad my pull the paper out of the rollers & then then printer stopped working. Everything was woorking fine until this incident. Are you...

I'm not sure if I understand you correctly but it sounds like you had a paper jam problem and now your printer is not functioning properly. Here are some tips:
  • Make sure to remove the paper jam completely.
  • Avoid leaving torn paper in the printer, this would cause future paper jams.
  • Unload the sheets of paper from the feeder. Open the printer cover and remove the cartridges. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and then close the printer cover. Load some paper. Try to print again.

Jun 26, 2011 | Lexmark X6570 InkJet Printer

1 Answer

Lexmark x6570 paper continues to have feed problems after clearing jam.

Hi, In the following link are some tips and a good document on how to clear and how to check if there is something blocking the way of the paper and how to properly load the paper to avoid paper jams.

Jan 31, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Clear paper jam warning but there is no paper jam How do tou reset the whole machine

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Oct 03, 2009 | Lexmark X6570 InkJet Printer

1 Answer

Printer says clear paper jam then press the check button

There is a line of sensors along the paper path, if any of these are obscured by even the smallest scrap of paper you will get the messasge, re check the paper path again it only needs a scrap of paper, if you can spot any of the sensors give them a blow with some compressed air (paper dust build up), last but worth a try unplug for 2 minutes to allow residual power to drain and then try power up and see if the message has cleared

Sep 08, 2009 | Lexmark X6570 InkJet Printer

1 Answer

Continues to report paper jam even though no paper; reset does nothing.


Try to look for the sensor as some tiny paper shreds might be blocking it which causes the system to detect a paper jam.

Also look for tiny pieces of shredded papers that might got stuck between the rollers.

Aug 01, 2009 | Lexmark X6570 InkJet Printer

1 Answer

X6570 paper jam message won't clear even after paper removed

I had the same problem. What i figured out wich said nothing about it in the book was to.
- turn off printer
- Dbl make sure there is no jammed paper
- put at least one sheet in the feeder like normal
-then turn printer back on ,when printer is going through its start up steps it will pull the paper through that you loaded in the printer and should clear the paper jam message.
It took me a day and a half to figure that one out, so some how post a reply if it works for you so i can pat myself on the back.
Thank you -PURNRG

Jul 03, 2009 | Lexmark X6570 InkJet Printer

1 Answer

My Lexmark X6570 shows paper jam I have performed all the normal orfices for paper and it is clear and the check mark will not clear

I called the Manufacturer and they had me make 5 or 6 different tests and concluded it was a hardware problem. They are replacing the unit.
Thank you for the attempt, but I do not believe you should charge if you can't fix it or have the answer.

Nov 15, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark X6570 printer - Cleared paper jam. No paper scraps visible anywhere in printer. Continue to get error message to clear paper jam and then press the "check" button. Does not reset. ...

Ok, the paper jam could be due to one of the following:
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Nov 11, 2008 | Office Equipment & Supplies

4 Answers

Paper jam

There is an end of form sensor in the paper path that is likely stuck or the rollers cannot turn due to some other Jam. The machine will throw that message if those two mechanisms cannot function. Look for debris in the printer - give it a good shake.

Sep 22, 2008 | Lexmark X6570 InkJet Printer

1 Answer

Cannot get the scan to work on my lexmark 6570 printer

Have you had a recent paper jam or other issue?

Feb 13, 2008 | Lexmark X6570 InkJet Printer

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