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Santa Santita
Santa Santita Posted on Apr 14, 2014
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Check ink uo51 error - Canon Office Equipment & Supplies

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trae7031

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  • Posted on Apr 19, 2014
trae7031
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This is usually an error indicating that one or both of the cartridges are not being recognised and is usually accompanied by a message on the computer screen saying which one. Try cleaning the copper strip on the front of the cartridge (in front of the label on the side) and if that doesnt work it needs to be replaced

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Anonymous

  • 167 Answers
  • Posted on Jan 03, 2008

SOURCE: error message UO51

Are you using official Cannon cartridges or "ink refill" cartridges? Did you reset your ink levels in the software?

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pineworks

Clive

  • 4362 Answers
  • Posted on Feb 11, 2010

SOURCE: Printer won't recognise cartridges UO51

Hi there
You can try to reset the cartages this may do it Please call back let us know if it worked for you, PLEASE.


Power off printer
Hold down STOP/RESET button then Press and Hold down Power button
Keep Power button down and Release STOP/RESET button
Release power button
Push STOP/RESET button twice
Wait 20-30 seconds - our LED showed Idle
Push STOP/RESET button four times
Push Power button twice
Power off
Next time the printer is started the waste count will have been reset.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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This web page from canon support may help you.

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I just bought a new canon pixma mx 328, and to save money i bought a refill ink. I forget to refill the ink for two week until it dry out. when i try to print the error uo51 is on the printer screen. i...
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Printer won't recognise cartridges UO51
Hi there
You can try to reset the cartages this may do it Please call back let us know if it worked for you, PLEASE.


Power off printer
Hold down STOP/RESET button then Press and Hold down Power button
Keep Power button down and Release STOP/RESET button
Release power button
Push STOP/RESET button twice
Wait 20-30 seconds - our LED showed Idle
Push STOP/RESET button four times
Push Power button twice
Power off
Next time the printer is started the waste count will have been reset.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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A lot of the time the cartridges need to be re-set. for this :-- 

Remove both cartridges, turn off the printer for a few seconds. Then, restart your printer and wait for it to warm-up. When it's finished warming up and you see the error code for missing ink cartridges, open the printer and insert both of them and close the printer. 

That might take care of it because the restarting of your printer, "fakes it out" every once in a while.

Hope this helps.
thanks for using FixYa
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