Question about Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
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You will need some kind of disc utility.
Open the utility with the drive connected and it should show up in the options of drives.
You should then be able to format the drive.
It should then be usable.
If not take it back to the shop..
Posted on Dec 16, 2008
I just had this problem with both my external drives (I was using the same power cable and just alternating between them). I went and got drive B's power cable and they work fine now. Try replacing the power cable
Posted on Jul 29, 2009
Dropping a drive can be catastophic but usually isn't.
I suspect you may get lucky and find out it's just some of the circuitry in the trekstor shell that is damaged.
Take the Trekstor unit to your nearest PC shop and ask the technicians there to remove the Hard Drive and put it in a new enclosure to test it. If it works in the new enclosure, buy the enclosure and your done. If it doesn't work in the new enclosure then you may be suffering from worse issues that will require the help of a pro.
Either way let me know how you make out, if you need a pro for the next step, reply back with you location(Country, State, City) and I will refer you to the closest facility who can assist you.
Hope this Helps FixYa,
Posted on Aug 19, 2009
You need to understand that a hard drive is very similar to glass, if you drop it, its done for, and it breaks.
contact a data recovery service if you had something of importance in the drive, you will not be able to recover anything out from it yourself if you really dropped it.
they break, they can break even if the case falls over on it self on the table.
let me know if you have any other questions.
Posted on Feb 04, 2011
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