Question about Dell 922 All-In-One InkJet Printer

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Updated to Windows Vista and now the Dell 922 AIO scanner won't work

I replaced my old computer with a new one that has Windows Vista and when I tried to re-install my Dell 922 AIO the scanner doesn't work. I have re-installed the driver and utilities disk and downloaded the latest driver and it still won't work.

Is there an incompatibility problem with Windows Vista? Is there a way to get around this or some kind of patch / update that will fix it.

We are non-profit and don't have the funds to purchase a new scanner at this time.

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  • 52 more comments 
  • kirbstone Nov 18, 2007

    I have a new laptop with the Vista operating system-- and I can't get the scanner to operate. What do I need to do>

    PKirby

  • cmcahon Dec 02, 2007

    trying to get a dell 922 all in one printer . fax . scanner to work on hp pavillion a6013w,, the printer works but i can not find the all in one center

  • MichCyns Jan 03, 2008

    We just bought a windows vista computer and now our all in one dell 922 printer doesn't work. How can I update the drivers to make it compatible? Thank you, Michele Branch

  • Anonymous Jan 06, 2008

    dell all in one printer a920 doesn't work with windows vista

  • icklefoot Jan 07, 2008

    Has anyone managed to find a solution to getting the dell 922 to work with a windows vista laptop? Seem to have tried everything but still no luck! Help

  • Anonymous Jan 07, 2008

    Just tried connecting my Dell 922 printer to my laptop. Loaded all the 922 software & driver, but it won't print. I've loaded, reloaded, checked all settings. Seems to be a compatibility problem with Vista.

  • kymlong Feb 04, 2008

    i need the softwear

  • Anonymous Feb 07, 2008

    Dell All In One Center simply does not work with my A920 printer and newer ,. Vista system

  • Patsy23 Feb 11, 2008

    Cannot download new driver for dell all in one printer 922.

  • sissydog Feb 17, 2008

    Hi I got a new computer at Xmas. a windows vista. I have a dell 922 AIO printer fax, and scanner. The printer works but the scanner does not. I had a guy from dell go through it on line but it still does not work. It worked well when I had my windows Xp. Please help as I really use this scanner. Thank you. Lola

  • alspencer16 Feb 19, 2008

    I purchased a new HP laptop with Windows Vista and downloaded the Vista compatible software for my Dell 922 AIO InkJet Printer. Everything works fine except for the scanner. Is there something else I need to download to make the scanner work???

  • Anonymous Feb 21, 2008

    I have the same problem

  • triplenickel Mar 12, 2008

    hi, I just had to buy a new computer(HP) and I had a dell with the 922 aio printer. I tried installing to old printer on my new computer and it won't install right and does not function. Any help



    Thank you

  • Anonymous Mar 18, 2008

    all in one centre is gone and i can't use scanner

  • reexprt Mar 31, 2008

    I have windows xp and a 920 printer. The printer was deleted from my computer and I downloaded the drivers, but the all in one center from the previous is still there, but will not work with the printer. It says printer drivers not installed, but I can scan from the rpinter. How can I get them to work together??

  • Anonymous Mar 31, 2008

    wont register or print

  • Anonymous Apr 02, 2008



    Dell all in one 922 printer will not print since I downloaded Vista on my

    computer.

  • Anonymous Apr 10, 2008

    we bought a new dell inspion 1525 laptop and at first you could print pages from the internet and pictures that you would load but suddenly it just stopped working all together. Tried to re-install sever times through the disk and Dell.com but still have nothing

  • nikkiejowy Apr 17, 2008

    hi,

    i just bought a new system but i cant fine my Dell A960 printer intallation CD can any body help with the download????

  • Anonymous May 05, 2008

    I got my computer replaced with a new one with all the same programs except Dell All-In-One Center.

    Now I am unable to scan photos or print pictures that I want to scan.



    Is there some way I can install Dell-All-In-One Center?

  • Anonymous May 20, 2008

    cant download driver

  • Anonymous Jun 07, 2008

    Same dell all in one doesn't work

  • loyal22pac Jun 12, 2008

    bought dell AIO 922 printer but dont have program that goes with it HHEELLPP!!!

  • Anonymous Jul 02, 2008

    the same problem...

    I dont know what to do

  • Anonymous Jul 06, 2008

    puta mierda de vista

  • denfield Jul 21, 2008

    Identical problem



    New computer with Vista



    Dell 922 printer will not scan



    When scan button is pressed nothing happens

  • Anonymous Aug 17, 2008

    ik kan mijn printer dell aio 922 niet installeren op mijn nieuwe computer ,die werkt met vista home premium ,op mijn oude computer met windows xp wekte alles perfect

  • candy437 Aug 23, 2008

    I bought a Dell Inspiron 1525 installed the drivers to the Dell 922 printer I bought a few years ago but it won't print now. The laptop says it is printing but nothing happens with the printer. Can you help?

  • vptbu Aug 25, 2008

    I brought a new computer with Vista and now the Dell 922 AIO scanner does not work. I uninstalled and re installed the driver, but scanner still does not work.

  • Anonymous Aug 28, 2008

    xp dell 922 shared printer originally worked with vista after installing wireless network, then it stopped and I haven't been able to get the connection back . I have followed Dell's online advise on deleting the printer and downloading a new vista compatible driver from dell but cannot get the driver installed because it can't communicate with the printer on the xp computer. It says the connection is not available and the spooler has stopped. I have verified that the printer is shared by the xp and cannot find any security blockage by Norton or Microsoft.

  • Jodok Aug 28, 2008

    Hi
    I habe changed my XP Computer for a Vista Computer.
    I startet the R151371.exe and connected the USB-Cable as I was told to. Then the driver was automatically installed. But I couldnt see the Printer afterwards. Reboot. The Dell 922 is not to see.
    OK, I removed the driver with the Removing Tool from Dell. Then I installed again. With the same result.
    Can anybody help me?
    Greetz
    Dieter


  • Anonymous Aug 29, 2008

    i can not scan with windows vista

  • Anonymous Sep 19, 2008

    Exactamente tengo el mismo problema, lo llevé con expertos y me dicen que sno se puede hacer nada.

  • Anonymous Sep 30, 2008

    I have a dell printer 922 and I was wondering if there is a patch or something that I need for it to work with windows vista. The software for it is recognized on my computer it just won't print a communication error pops up.

  • kenitra07 Oct 04, 2008

    I replaced my old computer with a new one that has Windows Vista and when I tried to re-install my Dell 922 AIO no conction with the pc. I have re-installed the driver and utilities disk and downloaded the latest driver and it still won't work.

    Is there an incompatibility problem with Windows Vista? Is there a way to get around this or some kind of patch / update that will fix it.




    Said Finani

  • kristin323 Oct 07, 2008

    Updated to Windows Vista and now the Dell 922 AIO scanner won't work problem.

  • calnand Oct 10, 2008

    Windows found driver software for your device but encountered an error while attempting to install it.



    I was trying to reinsatall my dell AIO as i was unable to print, now i keep getting this error



    Help pls!!!

  • Anonymous Oct 17, 2008

    i have the same problem, my scanner wont work and there is no way i can use it. chucks!!!!!

  • pkdutt Oct 19, 2008

    To install vista with Motoralla V3i

  • Anonymous Nov 16, 2008

    I cant get mine to work either, very frustrating

  • pauld2605 Nov 17, 2008

    Dell printer installed but scanner not available?

  • Anonymous Nov 25, 2008

    Dell 922 All-In-One InkJet Printer the scanner doesn't work with windows vista

  • donna9331 Nov 26, 2008

    Windows Vista Home Premium found the printer with no problems, but it will only print...it will not fax or scan. Any ideas?



    I've contacted Dell as I found drivers for the 32 bit OS but not my 64 bit OS.

  • Anonymous Nov 30, 2008

    I swiched to Vista but my Dell printer 922 does not work at all. No printer and no scanner.

    My email address is : h.lajevardi@gmail.com

    Thanks


  • hglazer Dec 02, 2008

    the scanner does not work with the new computer that has vista

  • athbeer Dec 02, 2008

    I need to use scanner.

  • bc2nsa Feb 08, 2009

    Updated to A hp with Windows Vista. I installed my Dell AIO 922 printer but all it will do is print. It will not scan nor copy. What can I do?

  • Anonymous Mar 01, 2009

    i need a disc. for my computer dell pinter.

  • Anonymous Mar 11, 2009

    got a new computer with Vista and my Dell 946 all in one printer scanner wont work. The printer works but I cannot scan

  • WillisL Apr 04, 2009

    Since getting my new laptop with Vista 32-bit, my scanner won't work.

  • snailpaw Apr 06, 2009

    Same problem. I downloaded everything and the 922 aio center won't appear in my start menu, only the help center is there.

  • herlindagile Apr 15, 2009

    I've got the exact same problem, followed the exact same steps to "fix" the problem and nothing.

  • Anonymous Apr 27, 2009

    Same issue

  • Anonymous May 03, 2009

    it wont work!

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For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Posted on Mar 18, 2008

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Hi. I solved the problem with scanner for Dell AIO 922. All you need is driver for the printer. In Win Vista you have to use program Windows Fax and Scan.

Best regards,Pjero

Posted on Mar 27, 2008

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I had this problem. I uninstalled the Dell 922 program I had previouly installed from disc and took out the usb from the hard drive. I turned off my firewall while I downloaded the 32 bit Windows Vista driver from Dells website (in search area I typed in download 922 printer to Windows Vista). When it instructed me to I plugged back in the usb and my printer is working. Hope this helps:)

Posted on Sep 14, 2008

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Did you download and install not just Vista printer driver but also Vista scanner driver and software package, uninstall old utility package and drivers, do not use xp disks, instead go to dells printers website and download full software package for your machoine and reinstall, Make sure that dell have issued the Vista updated package (print driver is not the same as scanner driver and software)

Posted on Nov 01, 2007

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With the windows 7 you lose the old dell print and scan screen. YOu have to use the programs/scan and fax option to scan documents. I read this from someone else's post. Am too busy to find out who it was, but thanks!

Posted on Apr 22, 2010

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I was having the same problem with XP after Windows Update installed a new driver. I finally found a patch from Dell which solved the problem. Here is the link
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R166239&SystemID=PRN_ALL_A922&servicetag=&os=WLH&osl=en&deviceid=6785&devlib=0&typecnt=0&vercnt=1&catid=-1&%20impid=-1&formatcnt=2&libid=40&fileid=224497

Run the patch and then re-install your software...worked for me

Bob

Posted on Mar 14, 2009

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There appears to be no scanner driver from Dell for Vista for the 922AIO. They won't come and say it but it is true and whatever you do, don't run the cleanup thing.

T

Posted on Feb 26, 2008

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Call on Dell support number to resolve all your problems.

Posted on Jun 10, 2017

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Here is the solution run the patch from dell.support.com this will uninstall the old driver(installed by windows automatically)
then reboot and isntall the driver from dell not from windows update. that should able the aio center on the windows menu.from there you can scan and copy.or even use the scan button.

Posted on Jun 09, 2008

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Posted on Jan 02, 2017

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SOURCE: Updated to Windows Vista and now the Dell 922 AIO scanner won't work

I assume the old computer was not Vista
This site has the vista 32bit driver
for Dell 922 AIO http://www.techspot.com/drivers/driver/file/information/8761/

Posted on Nov 21, 2007

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1 Answer

I can not use my scanner function any more since I have a new computer with vista dell inspiron i545s-004b


Dell 922 AIO InkJet Printer Drivers

The above link will take you to the Dell Support page for your printer. It has detailed instructions on what you need to do. Please follow them carefully and you should have no problems. And make sure you download the Windows Vista drivers.

Dec 11, 2009 | Dell 922 All-In-One InkJet Printer

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Updated to Windows Vista and now the Dell 922 AIO scanner won't work


I assume the old computer was not Vista
This site has the vista 32bit driver
for Dell 922 AIO http://www.techspot.com/drivers/driver/file/information/8761/

Nov 21, 2007 | Dell 922 All-In-One InkJet Printer

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I need Dell AIO 922 software for Vista 64-bit - the printer works but I need software for scanning


found out I had this problem too when I went to go use my scanner for the first timeon my noew machine. Heres' the link for the driver. UNINSTALL your Dell Printer software prior to the Windows Vista upgrade.
http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R151381&formatcnt=1&libid=0&fileid=201473

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Dell 922 AIO NT 4.0 driver is blocked


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http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen


Regards
http://ithelpdesksupport.blogspot.com

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My dell 922 aio was functioning properly when I had windows XP, now that I have Vista, only the printer portion will work and not the scanner or fax. Do I need updated drivers?


Yes,

Here is the web page to download:

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I would Save the files to your computer and install them from there and not Run them from the download page.

Thanks for using Fixya.

NOTE: Uninstall the previous software before installing the new driver.

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My Dell AIO 922 scanner/printer doesnt work


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etc...............
try now

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Scaning . . . Scanning. . .. not scanned


Not sure if this is the correct way around, but it worked.  Go to Start --> All programs --> Dell Printers --> Dell Photo AIO Printer 922 --> Dell All-in-one center

From here, you can determine and change your scan settings as needed;  then click "scan now" (thus by-passing the button on the actual AIO machine).  This scanned photos into my picture program so I could email to all the grandparents!

Nov 14, 2006 | Dell 922 All-In-One InkJet Printer

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