Question about Fujitsu fi-5120C

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Scanner is not picking the paper

My Scanner No. is Fi5120C. The problem is scanner is jammed after a few seconds. The scanner is not picking the paper one by one. If i insert the one paper in the scanner instead of picking the paper the scanner is jammed. What can i do please assist me.

Where is the scanner service center in Delhi. Do let me know.

Thanku

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It is likely that your paper is the problem. Get some new or different paper and try again.

Posted on Jun 19, 2009

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1 Answer

Error code 3528 keeps coming up,telling me to remove back cover and remove paper jam then replace back cover.there is no paper jam,checked printer heads no paper anywhere? and paper is not low????


Check the complete paper path very carefully, it only takes a small fragment of paper stuck somewhere to signal a paper jam. Also check that the paper sensors have returned to their normal positions. See that the printer has not picked up a second sheet of paper and this is somewhere in the path.

Jan 28, 2011 | Kodak ESP 3 Multifunction Printer/ Copier/...

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I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

1 Answer

Fi-6130 scanner displays J1 paper jam after


Hi,

Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

If the issue occurs during scanner start up, then there are staple pins or dirt might be stuck inside the US Sensor panel inside the scanner. Cleaning and removing the objects will resolve the issue.

If the error occurs after few pages scanning, then you may have to check the Pick Roller, Brake Roller, Pinch Roller and US Sensor FX status. you may have to replace any of the above, if damaged or worn off.

Hope the above information is helpful.

Please check your device first and get back to me.

Thank you.

Regards,

TechSatya

Jul 19, 2010 | Fujitsu fi-6130 Flatbed Scanner

1 Answer

Paper jam message is showing but nothing is jammed in scanner and it will not pull the paper through


Hi

Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?

If the issue occurs during scanner start up, then there are staple pins or dirt might be stuck inside the US Sensor panel inside the scanner. Cleaning and removing the objects will resolve the issue.

If the error occurs after few pages scanning, then you may have to check the Pick Roller, Brake Roller, Pinch Roller and US Sensor FX status. you may have to replace any of the above, if damaged or worn off.

Hope the above info is helpful.

Please check your device first and get back to me.

Thank you.

Regards,

Tech Satya

May 26, 2010 | Fujitsu fi-6130 Flatbed Scanner

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

Paper jam


I had the same problem. What I did : I placed a thicker paper in the tray and when the scanner starts pulling the sheet, push the paper a bit forward so it will remove any debris that may causing the problem. It worked for me. Try a few times. Hope it helps you.

Feb 09, 2009 | HP Scanjet 5590 Flatbed Scanner

1 Answer

E9 code


E9 code means there is a paper jam.

Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder, a warning dialog box opens after a few
moments.
To clear a paper jam:
1. Press the ADF cover release on the top-left of the scanner
body to open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the
paper before scanning and adjust the guides to the paper size.

This should help. Please let me know if it does. Thank you, Binary Bob

Dec 04, 2008 | Xerox DocuMate 252 Path-Through Scanner

1 Answer

Fujitsu FI 5120C pop up error for paper jam


Please clean the separation pad and the pick roller.
If this don't help change them.

The Fujitsu sparepart numbers:
pad PA03289-0003
pick roller PA03289-0001

May 29, 2008 | Fujitsu fi-5120C

1 Answer

Trouble with paper feed


Frequent jams are because either scanner picks up more than one paper or does not pickup at all. If scanner picks up more than one paper, then paper is sticky. If the paper is thin, it can pick up two at a time. Fan the papers so that they are not sticky.

Paper at the point of entry into the scanner must be crisp. If folded or 'dog-eared' trim it. Rotate the paper if any other side is crisp, roate the image later.

Clean all the rollers thoroughly, the pickup roller, retard roller and other rollers in the scanner. One can rotate the inner rollers and clean totally, not just waht is seeable area. If the rubber is worn out, it must be replaced. TRy a single page to check if the rubber is okay. Jarring noise is because the motor is 'stopped' and cant rotate because paper is stuck. This can affect motor/inner parts, but is designed for normal use.

Feb 02, 2008 | Canon DR-7080C Flatbed Scanner

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